KFC — Restaurant in Alexander City

to get KFC was a delicious fried chicken meal, yet this purchase was a waste of good money, original recipe chicken lost its herb and spice genuinely as plain taste as any convenience store warm light chicken , biscuits were chewy and tough plain as any pre frozen microwave biscuits, the gravy just as thin salt flavored brown colored powder envelope available any where food is sold, what a shame obvious changes have been made to accomadate the fact that as long as you can operate a cash register you can run an eatery and dont have to have any knowledge of cooking to stand out creating a classic specialty so many customers once shared and enjoyed, i suspect they will go out if business like so many have for lack of teamwork to present a wholesome dining experience that makes me want more, instead ide rather gave my money back to find someone who is proud to impress and please a crowd with a...

On Saturday, Jan. 21, 2023, my wife and I visited the Kentucky Fried Chicken location in Alexander City, AL. We walked into the lobby and were told by an employee that we would have to go through the drive-thru to be served. The worker said that there were only two of them working and they could not take our order at the counter. We left and dined at another restaurant in town. This KFC store is bad, bad, bad. Not our first bad experience at this business. I'll be happy to take my money elsewhere. I went online at KFC customer service and completed a complaint form. The next day I received a generic reply saying they appreciated my feedback and would look into the matter. And they certainly need to. Save yourself a trip to this KFC. You will be...

If I could give this place a negative feedback I would definitely do it! Unfortunately we can only leave 1 star! Everything I have ordered from this place has been wrong, old or the food was mixed chicken when we specifically asked for original mix! Several times it was dried out and had obviously been sitting for a while and had to throw it away! I ordered 4 thighs and 4 breast today in original mix and got out drive through to find 4 chicken legs and 4 breast, at least halfway got it right! Of course this was after sitting in the line for 15 minutes waiting on the lady to get back to me to take my order! I will never come back to this location and will definitely tell everyone else they should avoid this place...