Scooters Coffee — Restaurant in Alexander City

We placed an online order and were fully expecting to pick it up like me and my partner do every weekday after work, But they said there wasn’t any order under our name. We pulled to the window for them to say they gave it to a different person who pulled up with the same name, DID NOT OFFER REFUND and told us to pay for our order again. It wasn’t our fault we couldn’t get our order. It’s on them.

Usually they have fantastic service but this time they really just made us feel like we weren’t...

I just had the worst experience at Scooters. The coffee cup was broken and leaking, they didn’t make the other coffee I ordered even after I paid and asked me to pay again, and were very rude and inexperienced. They apparently were apparently not trained and didn’t even try to tend to me as a loyal and frequent customer. Very disappointing. For the price it’s not even worth going there anymore. Didn’t even say that they were sorry for the...

My wife had a latte, which she said was pretty good. I wanted a single shot of espresso, but was told they only sold triple shots, which seemed stupid. (They had single shot cups in the window, but I had to buy a triple.) The espresso was terrible: no taste and overly acidic. It had caffeine, but I could have gotten that at McDonalds. Finally, the price was outrageous: $9.60. I will take my...