Depot Gun & Pawn — Local services in Alexander City

I wanted to rent a truck or trailer from a different U-Haul location on Saturday, but that place was closed, so U-Haul called to tell me to go Depot Pawn. I said I didn't want to rent from them and canceled the order, but time was running out to get anything from another place, so I ended up going there anyway, despite my better judgment telling me to delay until another day. Andy was nice when I picked up the trailer, and I told the woman there – his wife, I think – that I didn't want the insurance because American Express would cover it. They charged me for insurance anyway. I had to keep the trailer two extra days because I had trouble with my truck, and when I called to tell Andy I was bringing it back, he gave me the total. I said it was wrong, but they wouldn't fix it. I called U-Haul and was told they would call Depot to straighten it out, but he still overcharged me and was rude about it. I told him I'd told the woman I didn't want the insurance, but he refused to take it off and said it was between me and U-Haul, after the U-Haul rep already confirmed to me that I was being overcharged. Then he acted like he was doing me a favor by taking one day's rental off because I was a little late bringing it back today. I said that was because I was on the phone with U-Haul disputing the charge, but he still acted like he was being nice. Not nice at all. I don't appreciate being conned and then treated rudely. This is why I didn't want to go to Depot in the first place. I don't like dealing with pawn shops and don't want to give them my money. I'll never rent anything at Depot Gun & Pawn again, and I sure won't ever go there to...

This business is not the one you want to shop at. I have tried to go by this place 4 times to purchase a barrel. The 4th visit someone was finally there. But apparently they will lock the door on you even when you have been in their lot for 10 minutes looking at said product. When knocking on door I was told by the staff that they close at 12:00 on Saturday. It was 12:02. To come back when they are open. Apparently they are only open 10:30 to 12:00 on Saturdays. Google says open Saturday’s till 5, you would assume they would be open. But apparently they will lock the door in your face. Not the kind of place I want to spend...

The young fellow that runs the music side of the shop is honest and not shy to give you a fair deal, and admit when something is not his area of expertise. Definitely recommend for strings and amps, whether buying or trading. Rare to see someone in that line of work make fair offers... most pawn(like) shops lowball the crap out of you. Andy (on the pawn side) is a good guy too but don't expect to get paid what you ask for, though of course that's his job. Good selection of everything too, from tools to electronics to guns to jewelry, and not ridiculously marked up. ...