I'm from Birmingham, and I guess maybe I'm spoiled by the service at those CFA's. Even Sylacauga's is on a high level. But the one in Alex City? Every time I go there, something is messed up. They forget to put the sauce I've requested in my bag, they've missed food items in my mother's orders, they have 2 lines for drive-thru, but only one open, not to mention that the drive-thru is always extra slow, similar to how all Hardee's used to be. I don't understand why every other Chickfila I've ever been to in 40 years have quick and efficient service, but this one is always a sub-par experience. I appreciate the family who runs it, but the service isn't the typical CFA gold-standard experience. I keep hoping to have a good experience at this location but I rarely do. I'm...
Read moreThis Chic-fil-A is by far the worst service I’ve ever had. They have no clue how to operate their drive through and once they realized this and shut down their second lane due to their own incompetence they had insane wait times. I waited in line 25 minutes behind 5 cars total only to be told that it would be another 15 minute wait after I had gotten to the window. Little did I know it was actually going to be another 25 minutes of sitting in the parking lot waiting on my food while 6 other customers were served in line behind me before I got my food. Take your business elsewhere the chicken is good but not worth the...
Read moreAbsolutely worst Chick-fil-A I have ever been to. Slow service with all the flyers on the cars you'd think the food was actually like all the other Chick-fil-A s but Chicken was lukewarm, fries stale, lemonade burns 🔥 your throat or maybe it was the stale fries I couldn't tell. Asked for another drink and the manager gave me my old lemonade cup with spite lol even McDonald's give you a new cup. 🤣 I've never in my life experienced such a thing. Needless to say Don't come to this one. 🙅🏽♀️ 🤢🤮 Received a new order and I just threw it away...should've just asked for a refund but looks like they need the money considering...
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