Churros Y Chocolate — Restaurant in Algonquin

I absolutely love this place and I am really impressed! Churros & Chocolate has the best churros around this area of Algonquin. Highly recommend this place to all the people like me who really love churros, chocolate, and other sweet treats. This place is full of amazing offers and delicious as well. Their menu is huge and has lots of awesome selections. They have different packages of churros, fruity churros, churros with sundaes, and also churro cake. They really have authentic soft and delicious churros. They are the best spot for me! Very convenient and full of delicious sweets. Their staff here is really kind, friendly, helpful, and very accommodating. They will greet you once you enter the place, they will also assist you to find a seat, and get your orders right away. They are working so fast and you can really tell that they love what they are doing. Outstanding customer service! All of them are professional and decent. The whole place is very nice, clean, and organized, and it gives a nice vibe. They have lots of decorations and designs inside the place, such as hanging orchids, hanging bulbs, some stickers on the wall, green plants, and others. Those things give a really good and different ambiance to the place. Very nice! They also have outdoor seating and it is very comfortable. They have plenty of tables and chairs enough to manage and accommodate a few numbers of customers daily. Churros & Chocolate is great! I would really love to visit again soon! Planning to bring my friends and family also. Hope they will also love this place and the offers here. Thank you for the wonderful...

I would give zero stars if I could. The customer service here is AWFUL!!! If you plan to place an order ahead of time do not prepay, as they will only refund you 50% in the event that you should need to cancel. I placed an order for a churro tray for my mom's 80th birthday party, but she came down with COVID and the party had to be cancelled last minute. That is not anything that could have been helped. I called the store prior to opening and left a message to make sure they would not fulfill the order. They did anyway and called me 2 hours later to come pick it up. Clearly they do not check their messages! Which was already evident when I was researching places to order from and inquired about the cost and they emailed me back nearly a week later (and several days after I had already placed the order in person). I think it is disgusting that this business would fault a person for prepaying and unfortunately needing to cancel due to an unforeseen illness! They should have offered a full store credit or full refund. Lesson learned. I will be sure to make everyone I can aware of their poor customer...

I was so happy to find this place. The owner and staff really stepped up in the midst of COVID-19 to ensure people can still get the items they sell safely. This place was really good at distancing and maintained good service. Upon arriving at the door of the store, the front door has been blocked by a table. On the table you find a microphone for placing your order and a card reader for your payment. You speak into the mic and pay for your order. Your order is then passed to you through a small window or slot. I appreciated it. I was able to get a sweet piece of comfort during very uncomfortable times. I ordered the 6 churros for 10 dollars. Apple, strawberry, plain and chocolate. The apple was amazing! Eat them while warm. These things are HUGE! One is definitely enough! They are so big that you can buy two different kinds, cut them in half and share with someone. They were very good and they came in a large box as if a cake was purchased. I'd definitely return. If I am alone, I am only buying 1. Your waistline will thank you...