Carl’s Jr. — Restaurant in Alhambra

The attention on the part of the man who attends the window is unprofessional, I know that this is not an official means to contact a high-ranking person, but to see how unprofessional the service provided is.

I am an Uber worker, to which yesterday I presented myself to the store to make a withdrawal of orders, being in the spokesman I presented myself to which I received no response, I decided to wait a moment longer and speak again for the spokesman, to which the man I speak answered me in a bad way saying that he had many orders from Uber, to which I replied that if he did not let me speak or if he cut off communication I would not know why you order, I would arrive after almost 15 minutes to get to. window and proceeds to attend to me, I tell him the names of the customers and he only gives me an order, to which he tells me that he does not know and does not have the tickets of the other orders and that if I want him to cancel the order, to which, adding that as it is his job to be in the store, the mine is to represent a customer who paid for his order, however, he tells me again that if I do not seem to communicate with support, to which I listen to his request, calling for support and support, collaborating that they are the... After more than 20 minutes a lady comes out accompanied by the equally exalted spending 10 minutes more a lady comes out saying that she offered me a solution that the orders which had told me that were not in her system by magic had apparently appeared and that if I wanted to take them to me I would do it.

Realizing that if the restaurant is not fit for work, do not accept Uber or Doordash orders, regardless of whether it is festive or in a bad attitude working, drivers represent customers who pay for their orders and that one proceeds to wait and be patient so that they, despite their volume or frustration, deliver the orders to us.

Because it's like a customer asks for a burger and when they get to the window they pay for it and then they tell them that they don't have it, I leave the staff video and the acceptance of it, that they didn't want to prepare the orders, much less deliver them.

And finally I call police officers however when they saw the video that teaches the officers themselves they only said that they arrived because they had to comply but that well they had already reported the case since they were not going to...

I went to to the Carls Jr drive thru in Alhambra California 12:08 am. The lobby was obviously closed and there was nobody in front of us at the speaker when we arrived. The cashier did a good job, clear and accurate, this is where the good ended. We completed our order and waited about 10 minutes for the car that was sitting at the window when we drove around. Finally we get to the window and we are ignored for 3 minutes before the cashier even looks in our direction. When the cashier opens the window he still ignores us to continue his conversation with the shift supervisor. No sorry for the wait, not friendly greeting of any kind. Finally he reads us our order and takes our money telling us he will be right back with our change. 10 minutes later he returns with our order and our change which he doesn't bother to count back to us. SO great, we get our food go home and we are missing part of our order. So I ATTEMPT to call the store to speak with someone whom can help us. Nobody answers. SO I can the alternate number that is at the bottom of the receipt, nobody answers this number either, just goes to voice mail of who I hope is a manager of this store since it was impossible to tell because there was no mention of the restaurant whatsoever on the voice recording. OK, I get it, its late. So I try the website info they provided me specifically to comment on my visit (printed on the back of receipt). AND that didn't even work. Clearly Carl's Jr does not care about their customers, their customers time or if we receive quality food. SO sad, I use to...

I went through the drive-through at about 10:15 PM. Ordered a famous star and the deal where you get to choose three items for 599 so I got waffle fries, onion rings, and the jalapeño popper bites. The lady who I’m assuming it was the manager at the time asked me how many sauce I want and told me there would be a up charge for the number of sauces, which I’m fine with I just want the amount of sauce that I want so that was fine but then when I get home and I’m ready to eat my food, the fries, onion rings and jalapeño bites. taste terrible. They taste like they’ve been fried partway ahead of time and then when a customer orders, they finish frying them, which makes them taste stale and terrible. Why are you gonna be so worried about charging people for sauce when you’re not even serving food that people would want to eat I didn’t use any of the sauce I’ll never go to that place again. I would give zero stars if I could the whole thing about Carl’s Jr.. Is they make everything fresh when you order and that’s why it’s so damn expensive. I could understand if maybe the fries or the onion rings or the jalapeño bites you know like one of them didn’t taste great but it was all three they need to stop cutting corners and just make the food the right way. Will be happy cutting corners is not how you earn...