Domino's Pizza — Restaurant in Allentown

So we went here for a late bite as we were heading back home from the amusement park. We wanted chicken wings since we like the Domino's ones. I order on the app for pickup. As I sat in the car on the parking lot, I was reading the reviews and was glad we were picking up and not had to go through the nightmare of other people on late delivery. As my husband went to pick up he said it was not such a great visit. The counter person did not give him any dips, cutlery, or even napkins. When he went back he said that they gave him 2 ranch dips. Mind you we had order 4 chicken wing orders, 2 pizzas, and a pasta. When my husband asked for more they gave him skunk eyes and with an attitude dropped 3 ranch dips on the counter. As I am well aware every order you get a side dip of you choosing as you order and if you want extra there is a small extra you pay. As customers we should not have to see attitude when asking for something that we already paid for and we were not asking for anything extra or free 😤😤. I am sorry for the people of the area that seem to go through this kind of situations often. I hope the manager or owner realize the flaws and try...

This location is a hard pass moving forward. I placed an order, tracking shows driver is on its way. A while later tracking states order has been delivered. Hmmm... I myself go check, nope nothing at the front door. Maybe driver is a few minutes away? I wait. Call the store, no one picks up. ( Saw on a review on here their phones’ volume may be turned down, thanks for the heads up fellow reviewer). I wait and wait, no one calls me to notify they are on their way. I place a second order because really I hate wasting time and dont have the patience to wait and see if dominos decides to contact me regarding this order. I guess my note ruffled some feathers because i stated that was my second order since the first one wasnt delivered. Driver shows up with second order and a hand written message on the receipt ( true genius). Saying “That is Why” Short 2 Drivers. Yea umm so why put order as delivered Genius? You didnt think a customer would inquire why the order says delivered if it hasnt been? This is the last time i deal With this location. Judging by the previous reviews this location is a hot mess. Will be contacting Dominos Corporate as...

On February 15th an order was placed and took over 2 hours to arrive. We tried to call the store to cancel the order to get a refund because at that point we didn’t want it anymore. Eventually they showed up to deliver so the delivery man was tipped for the drive but we didn’t except the food. He seemed frustrated with us and defensive we didn’t want the food. An email was eventually sent out requesting a refund but it’s been weeks and no response. Went into the store and the gentleman seemed he couldn’t care less about the frustration. Also it seemed like an employee brought their kid in while they were on shift to watch. Didn’t realize this was also a daycare. Never returning again. I understand places can get busy, but ignoring guests phone calls is very unprofessional especially when this could of been avoided if they just answered the phone. They gave extremely poor customer service while in store. The whole situation is ridiculous and like I said could of...