My husband and I were there for lunch a few days ago. When our waitress came to ask for drinks we knew right away she didn’t seem like she wanted to be there, she wasn’t very pleasant. She took our drink orders but didn’t return with them for about 5 minutes. The restaurant was not busy. . .it was the middle of the afternoon When she finally got around to taking our orders, fries were included with our orders . .she asked if we wanted seasoned fries or unseasoned . . we both said unseasoned. But both of our orders had seasoned fries. My husband asked for mayo on the side with his burger. It took her about 10 minutes to bring him the mayo. I asked her for ketchup and extra napkins. She rolled her eyes as she walked away. It has always been our experience that the waitress comes by the table and asks if everything is ok. . . She never did that. My husband ordered the special that included pie. We waited for her but she never showed up with the pie. We saw 2 waiters and 1 waitress walking around, my husband asked one of the waiters if he could get him the pie. The waiter apologized for the waitress, Juliana . . He said its been a busy day. , , even thought it really wasn’t busy at the time we were there. Right after the waiter delivered the pie to our table she showed up and thanked the waiter! . . . I guess for covering for her! But she never apologized for forgetting the pie. . .but she was quick to hand over our bill ! Needless to say we did not leave a big tip. We might not be back to...
Read moreWe usually have ADORED Perkins for years. At this location, after coming for breakfast dressed still in my conspicuous white religious head garb, the adolescent hostesses and the adolescent hostesses and the short middle-aged male waiter or busboy started smirking, laughing, whispering behind their hands and staring directly at me. Instead of being at their posts, they leaned with their backs against the walls continuing the conversation while staring only at my table—and no other table. My table did not need the scrutinization of three stationary and idle employees because we had already been taken care of meticulously and graciously by the professional, friendly, and industrious waitress Ashely.
The manager responded to my complaint by insisting they were being observant about the restaurant in general and talking of other things. I replied that I preferred that when they DO talk about things other than me they not stare directly AT me and NOWHERE but me. At this, she went finally stopped trying to spin the situation, and went to address with “Charlie” and his “Angels,” sans beauty, charm, and...
Read moreMy last visit to this Perkins was over 20 years ago! Having an opportunity to visit again was like a homecoming! The atmosphere is homey and welcome. The servers are busy and get things done quickly. My server was excellent- definitely a professional! She was friendly, easy to talk with and joke with and she did not miss a beat in helping us with our entire meal! She anticipated each of our needs before we had to ask her anything! The menus are beautiful! They include both colorful, appealing pictures, but also include a large variety selection of foods! Their selections are different than the same old same old at most restaurants. And the food in this Perkins is sooo VERY tasty! The quantity is so large! I definitely needed a box to take home some if my food ! Their baked goods are lovely and look so appealing! I didn't taste any because I was full! But this is a perfect family setting restaurant yet I'd take the President of the USA here with not a second thought! I loved it and I'll be making...
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