Menchie's is probably my families favorite dessert destination in LHV. A recent experience with the establishment has increased our love even more. My wallet went missing over a week ago after going to multiple locations one evening, including Menchie's. Although it was nerve racking to replace my drivers license, CC's, etc, what was most painful was that my wallet was a gift from my father in law who passed away a few years back. Fast forward to yesterday evening when we get a knock at the door. To my surprise there stands the owner of Menchie's, Jeff, with my wallet (money, cc's included) in his hand. I was speechless, and could only think to give him a hug for the awesome act of kindness. I tried to offer money for the inconvenience, but Jeff refused and simply thanked us for our patronage at his business. Menchie's has a...
Read moreAlthough this is our chosen place for frozen yogurt, a few issues always seem to bother me. The place is not always very tidy and clean. I believe this is because there is only one person working sometimes. People are very disgusting when it comes to sampling the flavors. There seems to be no concern for sanitation. Basically, it’s not the place itself but the folks who visit are sometimes just very unconcerned for others. Letting the kids run amuck to turn the machines off and on and use their fingers to grab some of the yogurt that comes out of the machines then touching everything else. Great yogurt, understaffed and no one over their early 20s is ever there to supervise. Someone needs to mind this store! We do love your yogurt but we don’t love...
Read moreFroyo? More like froNO. My friends and I came to Menchies post birthday dinner. All I can say is that we were disappointed. The lack of flavors was upsetting. Who doesnt have chocolate?! My one friend did not want froyo, and asked for an acai bowl instead. No size options were offered and the attendant comes back with an EIGHTEEN DOLLAR tub of base. The whole atmosphere was just dirty. The environment felt unsanitary and unkept. Topping everywhere, froyo dripping on the floor, the hot fudge machine was so rusted it shot the fudge out the top instead of the spout. Safe to say we should have had dessert at our...
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