So today was the worst experience I’ve ever experienced with a Hungry Howie’s in Altamonte Springs I called the front desk receptionist and asked her about my order that I placed online she told me oh your order is on its way unfortunately that was not the case my order was an hour and 34 minutes later and I was informed by the driver that he had got my calls seven minutes ago that is bad for business and when I called the manager who is actually the owner of the store he had no clue what to do or what to say pertaining to the situation you could have just been honest so unfortunately you guys will be loosing a customer and you guys are one of our favorite pizza places you could have just been honest instead of lying and hanging up on me three times and putting me on hold each time for three minutes at a time. And it is sad to say that the only honest person that works at the job is the delivery driver who was excellent by the way. If I could give them a zero stars I definitely would. Your customer service today was very unprofessional for someone that actually owns...
Read morePoor business practices/policies. Took my credit card over the phone for delivery but when we chose to pick-up was not advised they would cancel card and have to pay at counter. Ok, I get it (it's a safe guard for them). Funny they never ask to see your card when they deliver, right. Oh that's cause they said the reason is "We know where you live"; almost sounds like a threat, right. Here's the kicker, the credit card hits your account and your money is held until the "voided" transaction completes. 2-3 days!! When I called, the Manager basically said "that's our policy". No apology for their poor service. So, I think I owe the Pizza Hut down the road an apology. They have Great Pizza and the BEST customer service. So next time my kid says Pizza, she is own her own...I will never do pizza business with Hungry Howie's again. Going back to PIZZA HUT!!!! Get it Hungry Howies's YOUR COMPETITOR will...
Read moreThis place is horrible. I call to place an order for delivery and the guy doesn't bother to tell me that there is an hour to hour and half wait until after he has taken the payment. When I asked about the wait time he proceeds to tell me that they are short staffed which is understandable and I was about to say ok however he proceeds to say that if I knew of a way that he could fly it over to me that I could tell him . When I say that this was rude he interrupts me, says that arguing about it is not worth it and proceeds to hang up on me. Unacceptable! I called back and cancelled the order and he did not...
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