Olga's Kitchen — Restaurant in Alton

The food is always good but my original Olga has been greasy the last few times I've had it. We were seated at a tiny table and ordered Snackers with cheesy marinara sauce. The marinara came out with no spoon to dish it out of the bowl and onto your plate. So now we have two drink glasses, two saucers for our Snackers and the plate the Snackers were served on, the salt and pepper shakers, ketchup bottle and a sign all on our small table which should be a table for one.

I ordered my Original Olga with the Olga sauce on the side because I like to eat half of my Original and take the other half home for lunch the next day. Well, it came out with the sauce on it, and our food came out way before we had finished our Snackers. Now we have two glasses, two saucers, the Snacker plate, salt and pepper shakers, ketchup, a sign and two entree plates on this tiny table. I really think it would be more convenient to put two people at a four person table.

I was disappointed about the sauce being on my Olga because now I have to scrape it off before I reheat it for lunch. I had to ask for extra Olga sauce because there was very little on mine. Our waitress was pleasant but seemed in a hurry because she asked if we were ready for our bill before we were halfway through our food and what we were really needing was refills on our drinks. So when she offered to get refills and our bill, I also asked for a box for my leftovers and told her I had a coupon. She asked for my phone number because she realized I am a rewards member and wrote down the coupon code as well. Our refills came out, our bill came out but no take home box. Reminded her of the box and then she remembered she forgot to use my coupon code and snatched the bill away to be fixed.

The restaurant wasn't busy so there was no reason for what i considered rushed, poor service. My husband left her more of a tip than I would have. We will be back since this is the only Olga's within 100 miles of us, but when you drive 40 miles one way for dinner, you don't want to have to prompt the waitress for service and you don't want to be rushed...

I went to Olga's at Alton Square Mall with a co/worker for lunch today 7/31/25 around 12:18. She had already placed her order before we arrived and it was not ready. We sat at a table long story short, her pre-ordered meal was ready at about 12:55, about an hour after she ordered it, and brought my small salad. I had ordered the 10.99 special. My food never came and friends food was luke warm. So at 5 after 1:00....we have to get back to work. So, we go to the register and tell them our lunch hour is over. I want to pay for the small salad and ice tea. Here comes The Man Manager telling me one more minute....lol...I tell him we are out of minutes. He said 15.83.....I said I'm not paying 15.83 for a little salad and ice tea. He starts slamming his fist down on the counter, and speaking at us like he is King Of The Land. More time going by, patience is gone, I tell him he's not gonna spam his fist at me! He says just never mind about the salad and tea. Ok fine by me. Race back to work. However, I am still really mad about this. I have been going to Olga's since the 1970s when St Clair Square had one. I don't care that their prices have gone up, neither does my co/worker! But what we do care about is poor service and then being berated and pushed to the point of saying all good things come to an end. Maybe this is a sign of the times, but come on Olga's this experience has been one for the books. Our Money is green every where. And as far as Mr Man is concerned I hope he seeks Anger Management, because he must...

If I could give 0 stars, I WOULD!!! On Friday, 9/30/2022 at about 5:30pm I went to Olga’s (my first time ever) with my husband (who’s from Alton), my best friend, and my goddaughter. The waiter kept coming to the table every 5 minutes. Our drinks were watered down. Sign number 1. Within 6 minutes they brought my bff and goddaughter their salads; my husband and I were still waiting. 15 minutes passes by when the water said they are now fixing our orders. Ten minutes later our food comes. I ordered an Olga bowel. When the waiter sits my bowl down, I see a long blonde hair hanging from inside the bowl off the side. I tell the waiter immediately before he hands my husband his order (which did not have the fries like it was suppose to) and tell him there’s a hair in my bowel. He acts as if he doesn’t see it and snatches the bowl from asking where. I grab the bowl and say let it go so I can show you. He holds the bowl and begins pulling it from me. My bff sees the hair and says there it is. So he snatches the bowl from me and before walking away tells my husband there’s a 4 minute wait on fries yet my bff and goddaughter have fries (that were cold and half cooked). He comes back to the table 5 minutes later with my husband’s fries, I ask for the manager and he tells me she’s making the bowl and will bring it to me like hen he walks away. After that we left. They didn’t touch anything, we left what was brought to the table there and left. We will not return there...