Papa Murphy's | Take 'N' Bake Pizza — Restaurant in Altoona

Terrible experience and the pizza was pathetic.

Ordered online for pickup so we would have minimal interaction needed during quarantines. Entered the store and there were four workers and someone who appeared to be a manager on the phone. Waited for almost 5 minutes with no one even asking what I needed.

I finally noticed that pickups were over near the corner so I start looking for our pizza. There were two of the three, but the desert pizza was missing. Asked and finally got the last one and left.

Got home and unwrapped the pizzas and was dumb founded. I had just spent $40 and these had almost no toppings. I ended up putting some of our own cheese on them to make them at least edible, but was very let down.

For the record we used to get these pizzas all the time. They were cheaper and had way better/more toppings. Guess we will not be going back again any time soon. May as well buy a frozen pizza, it would be...

Worst experience at a papa Murphy’s EVER ! Walked in, it’s pouring rain, no rug in the entry way and almost fell. The lady came up from the back of the store and didn’t even greet me. I told her I was here to pick up for April and she said “ I still have four of them to make. “ walks away from me and goes BACK into the back of the store not even working on my pizzas that where supposed to be done in 5 minutes. We left to go grab Starbucks and when we returned she handed me my pizzas and walked away. Horrible...

We ordered pizza online today (1/28/24) for in store pick up at the Altoona, Iowa location ready at 12:26pm. We were there on time and pizza was ready. However your management team needs to work on the customer service of your employees. They were very rude and acted like customers were inconveniencing them. Will not order from there again. Not rating the food as we haven’t eaten it yet but if it was made with a piss poor attitude like how they treat their customers it...