This Pizza Hut is like Night & Day from the one on East Broadway. I know they're owned by the same person, so I hope they read this! This location on Main Street made my order properly! The Pizza was cooked nice w/ enough sauce & and toppings, and the wings were YUMMY. TOTALLY DID THE OTHER STORES JOB AND DID NOT HAVE TOO! This was a remake order that I had gotten from East Broadway, and they refused to fix my order and talked to me like I was a dog. I will never use the Broadway location again. Their food is sloppy and poorly made, and their customer service is ZERO. The man who said he is the manager there needs to be retrained. He is the rudest, nastiest person because he spoke to me so badly it left me in tears on Christmas Eve. When I called the Main Street store, the manager there was professional, spoke to me with kindness, and offered to replace my meal, and when they did, it was perfect! 5 stars for Main...
Read moreI called and ordered a thin crust super supreme and even went and picked up my order. Had to honk for someone to come to the window. So she comes up with a mouth full of food like a horse, gives me my order and I go on my way. Get home and my order is wrong! So I call back up there BC I asked for no mushrooms since I'm allergic and there weren't black olives. She says oh let me go ask if they're supposed to be on there. Gets back on and says "only if you ask for them!" WTH when your menu clearly states OLIVES on the description! She didn't even offer to correct the mistake! It's pathetic that a simple pizza order can't even be made right! It definitely might be time for the Main St. restaurant to get some new staff or better yet a manager that has some descent customer service skills and do it right! It's pizza people, not rocket science......though I really...
Read moreThey still don't have fountain drinks and ice. There is very limit service, just one person taking orders and delivering them. We were the only ones in the dining room. No music or anything. We asked about the special in the window for $19.99, but was charged as if we ordered individually. We ordered the stuffed crust meat lover and boneless honey BBQ chicken wings. The pizza was under cooked and less meat than ever before. The best part of the meal was the chicken wings. We will not be dining in at Pizza Hut again. We will ordered online for to go orders only. The bottle pops were luke warm. Pizza Hut has went down hill over the last 5 years. It is like we are a nuisances everywhere we go, Lawton, both Altus locations. We will go to other places whom appreciate...
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