Big Axe Bar and Grill — Restaurant in Alvin

Meh. We visited for the first time today. It was pretty early on a Sunday around 130pm. Service was good enough but the food was unimpressive.

We got two appetizers - fried pickles (delicious!) and wings. I didn’t try the wings but my husband didn’t care for them. He got the hot axe sauce and wasn’t crazy about it (he didn’t elaborate, just said it wasn’t great).

It was the entrees that upset us tho. First of all my husbands food was brought out before mine so he waited till my food got there to eat. That annoyed me because his food wasn’t hot anymore by the time mine came out. My husband ordered the mushroom Swiss burger no bun. When she brought it out, there was no cheese on it. We could have swore it came with cheese hence “mushroom swiss”, so we asked our server about it. She insisted it didn’t come with cheese and since we assumed she knew the menu, we said okay and moved on. Now that we’re home and I checked the menu online it absolutely was supposed to have cheese and that genuinely ticked me off. Clearly the cooks and waitstaff don’t know the menu so we got a subpar burger because they’re not well trained. The burger itself wasn’t seasoned well and just tasted like cooked meat. The cheese situation alone is reason we’ll never go back, but my dish was just as underwhelming. I got the Buffalo chicken wrap and asked them to add pickles. First, the Buffalo chicken wrap was HUGE! The tortilla was the size of my face and it was grilled and crispy. But I’m not kidding when I say they had barely any chicken in it at all. It was so beyond disappointing :( it was 90% lettuce, 10% chicken and I counted only two pickles…I left most of my tortilla on the plate because there wasn’t enough chicken to eat with it. It doesn’t come with fries so I ordered some on the side. They were good. The ranch was really watery though so it was hard to dip my fries in it because it didn’t stick to my fries it just ran right off.

I know this may not seem like the worst experience ever but the missing Swiss on the MUSHROOM SWISS burger and the fact our server didn’t have a damn clue (and clearly the cooks don’t either) reallllly ticked me off. The portions in general were small and we left feeling underwhelmed in general. Both of us said when we were done eating we were glad we ordered appetizers because we’d still be hungry if we didn’t.

Won’t...

As a local resident and a former Axe regular, I don't like leaving this rating. Alvin has limited choices for bars and restaurants, outside of fast food. Why Corey refuses to put more effort into capitalizing off that opportunity, I have no idea. The bartenders and servers have been and continue to be amazing! That might be the only thing keeping the regulars coming back and attracting others to give it a try. The food used to be good. It was consistent and fresh. There also used to be a daily special. When they expanded the space some months back, they refreshed their menu and added some items. We were optimistic, however quickly disappointed in the quality of the food. My husband and I used to come at least once a week. We decided to take a break from Axe for a couple months to hopefully let all their changes settle. We tried it again last night. It was 7pm on a Saturday following Thanksgiving. There may have been 15-20 people there, total, including the staff. Beers were cold and unfortunately so was the food. I ordered the club, and my turkey chunks were still frozen in the middle. The store-bought frozen fries were the only thing we ate because they were hot. My husband’s wrap was soggy. The bartender was great as always, apologetic and offered to remove our food from the bill. We told her it was not her fault, and we will pay for it; we were just disappointed that things were...

The food and drinks were good. The nachos were so-so but the philly cheesteak was very good. The fried pickles were good. Owner and managers are really pretty rude. We had a reserved table for 8 and the owner asked us to either fill up the seats or give them up. Half of our party was watching the axe throwing at the time but kept coming back to the table. They weren't prepared for the big crowd and panicked. They cut off drinks to one of our party because he was cheering too loud at the Alvin Idol contest. Seriously, he wasn't at all drunk.

They have beignets on the menu but they are really sopapillas. They were flat, had cinnamon, and honey on top. Not doughie. No powdered sugar. Very confused sopapillas.

We had three separate checks at our table and there was a lot of mix up. I ended up paying for other people's food because it was going to be a nightmare to fix. The manager gave my friend a REALLY hard time when my friend asked for the tip to go to the original server and started yelling at my friend. I was shocked.

I don't often post negative comments but I feel this place is run poorly. The owner allowed babies and small children to stay until we left at 11pm. Again, I was shocked. The owner was drinking alcohol while working. Isn't that against the law??

I'm not sure I'll ever go back and I certainly won't recommend this...