They messed up on the order I ordered two number ones with no onions no mayonnaise then I ordered a number two with no onions no mayonnaise on toast they ended up giving me a number one on toast and the drinks they messed up on my drink they gave me a regular baby size drink when I specifically said and asked for 3 happy hour 44s along with our meals and they were screwing up on that as well they tried to make up for it by not charging me for the 44 drink and not charging me for upgrading the double when I didn't ask for that although I do appreciate some what they should have let me know that they were going to do that in trade of their screw up just giving me a another refill is not good enough they tried to apologize I didn't take that I don't want no apology I want some of my money returned back to me and they refused to do that so you people suck and I will never go to this...
Read morePRAISE JESUS - First visit to the Amarillo, Blvd., Sonic Burger. As a senior, I had hoped to order the Jr. Burger with the included fruit drink, $3 and change. The person who took my order kept offering additional items, even a beverage on top of the beverage included in the kid's meal. I added fries but when the price appeared on the order screen, I vocalized my cancellation to a deaf monitor: There was no reply. Without communication, I decided to leave and call Sonic Burger customer service to file a complaint. The store manager extended an apology and a free food offering. He tried to make it right. I do appreciate the manager's empathy. Reviewer: Age 65,...
Read morePlaced order through drive through - returned to office with two of the three burgers missing. Called, they'll "replace" - what replace, they didn't provide in the first place the burgers for free? For free - we paid for them already - that's not free. Asked for something for time and fuel to make return trip to pick up the rest of the order. Was told they can only provide coupons for food or beverages. I asked if it was free coupons. He said yes. Now I'm wondering if there is "free" food "with the purchase" of other items. SURELY hope not! If this is the case, we will NOT be returning to this franchise.
Sonic Corporate makes it clear that each Sonic is...
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