Bentley's Roast Beef — Restaurant in Amherst

I drove by Bentley's so many times. There's a saying, that if a good place always seems busy, then you should know it is most likely a great spot to eat. I decided to go finally. If you haven't been here, it's a must. The food is on point! I ordered fish & chips. The food did not take too long. You can eat inside, or outside at a table, picnic bench-style seating. Some regular tables others round. They have a nice huge waterfall Rock out front, the seating has choices of in the sun/or the shade. They even have over to the side for the littles, that may get done eating first--a Sandy play area with some trucks, toys....how nice! It allows for adults to chit-chat and enjoy their time as well. Everyone is happy! Along with the food, we ordered onion rings and bottled drinks, that's all I saw there for drinks, In the cold case. The drink I had was 1/2 iced tea 1/2 lemonade and it was good. We got a pager to let us know when food was ready. It came on quality hard paper plates, sectioned. The fish pieces were huge, and the fries were very fresh and tasty. It came with tarter sauce cup (I asked for one extra, and got one--no cost) and Cole slaw. The Cole slaw could have used a bit more dressing, and I did Inform them it was my ONLY thing to talk about. Everything else was Perfect-o. When the onion rings were done, they brought them out to us. Wow, these are the BEST onion rings both my mum and I have ever had. Nice, golden and super crispy. I bet they use vidalia onions, get yourself sone and then tell me what you think 🤔🤔🤔 absolute delishhhh!!!! The atmosphere, food, service all of it gets a 10/10 from me. If you stop by tell Ali that Bentley is getting great reviews on Google.....the only thing they need to add to their menu is: 👉🏽 the ("Impossible brand) veggie burger" He told me that ANYthing we order would be great. (When told him it was our first time there) He was right. Hope you enjoy Bentley's as much as we...

I came in today after taking a couple years off due to a haddock dinner I received that wasn’t fresh. It smelled and looked like it went bad. I called and they said I had a written credit because I paid cash. I go in today, just to ask if I still had this credit. I was polite and patient. Instead of dealing with this situation in a calm and professional manner the man, whom I assume is the boss (wearing a head set and managing) tells me (irately) to step aside because he has other customers to deal with. So I step aside and wait patiently. He was then staring at me and I asked him if they were able to look. This man then screams at me and told me I was a liar. I explained the entire situation to him and told him, two years ago I was a struggling single mother, with a hungry and cranky child and I decided to stop at their establishment to get something to eat before I went home. After explaining this to him he replied, yelling at me “go tell the government your story”

This was a situation that could’ve been handled calmly and appropriately, but instead I was yelled at, called a liar, told to go to the government, and yelled at to get out. All while there were families with children and elderly couples within the establishment. His employees looked miserable, as if they too deal with his clear anger issue. This man couldn’t handle the truth, and being spoken back to by me. So he decided to yell and demean me in front of everyone. Not once did I demean him or call him any names. I was willing to pay for my meal had they not been able to find my credit they had given to me. He didn’t even look, yet told me he couldn’t find it.

I left the establishment, wanting to cry but I’m happy I advocated for my self to man who clearly has anger issues and no respect for woman or...

Very frustrated at the moment. I tried to order a jr. beef sandwich on an onion roll today and was told I can’t because the beef to bread ratio would be off. Kinda feel like that should be up to me but ok, fine. I’ll got a regular because I wanted it on an onion roll. I asked for a side salad and was told it was only one size. Ok, fine again. The food comes out and the onion roll that I had been craving was the most pathetic attempt at an onion roll I’ve ever seen. There was a tiny bit of onion and seasoning in the very center, the rest was just a regular roll. I tried eating some of it but it completely changes the sandwich. I’m so upset that I paid extra for a larger sandwich and roll to not even get what I wanted. I even double checked the website to see how it’s advertised and it’s not at all the same.

The roast beef itself is still good so I’ll bring it home and buy onion rolls and remake it myself but if I’m paying $9 for a sandwich I shouldn’t...