I wish I could have given four and a half Stars but Google's not built that way. My sandwich was great tasting but I wish they had given me the sourdough bread I requested instead of the white. The person making my sandwich was very friendly. She was very meticulous in laying out the meat lettuce and condiments. So every bite I took in the sandwich had a perfect mix. I think I got a good value for my money and believe there was plenty of meat and condiments on my sandwich. The other thing I appreciate too is that a separate person takes your money so that there's no cross-contamination.
The reason I didn't give a perfect score. The person making my sandwich came out of the employee area wearing the same gloves that she made my sandwich with. Look at your customers perspective, we don't know if you were just cleaning the bathroom, cleaning the floor, or pooping. The gloves aren't there to keep your hands from getting mustard on them, they're there to make a customer feel that things touching their sandwich don't have dirt, bacteria, chemicals, or bodily fluids. A year ago I came to this same Togo's and noticed that after cleaning the floors and sweeping they would not change gloves before making a sandwich. The gloves cost about $0.02, wash your hands cost about $0.05, giving the customer peace of mind that there's no piece of poop on your hands is priceless.
Minor issues, have your employees ask what kind of mustard to use and give them options for oil dressing instead of assuming you don't want any or you do, unless you recognize the person as a regular purchaser and you know...
Read moreThe difficult truth to any eating establishment is service and doing it right. Paul has been a local here at this location for so long making sandwiches and helping young adults get a grasp for customer service and positive mental attitudes so they can contribute to society. There are some interesting reviews in this chain that are completely useless and inaccurate completely. Out of all the Togos establishments I have ever been to this one is by...
Read moreI couldn't be more happier with the service that I received at this location that only once the store owner there but his employees greeted me the second I walk to the door with smiles and asked me how my day was doing sincerely. They were very attentive to my order and they made the sandwich with care because when I came home...
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