I’ll give 0 stars if I could. Just called November 12, 2022 @ 10:49AM whoever that lady is working there in the morning answering phones should get fired. I bought the COD game last night and saw that Burger King at participating locations are doing a deal with them so I called to asked and she said “no we’re not and if you call again I will report your number to the police?” Mam’ you work customer service, I called ONCE to ask before driving over there and you threaten me? Glad they didn’t wouldn’t want to ever spend a dollar there. Avoid this one. The one at Redding was nice and appropriate saying “sorry we’re not participating in that” simple and short. Hope that lady has the day she deserves.
Update : I’ve NEVER called a companies corporate to file a complain before, but I did now, with all the proof. I’m still shocked to my core a customer service employee would threaten to turn my phone number into the police for asking a simple question. You work for BURGERKING, they just announced this awesome deal for gamers that’s all I wanted to know, I am flabbergasted. Even if they end up having the deal there, if this woman still works there I’ll never give a dime out my pocket to this...
Read moreAlways serving mushy, over salted fries, burgers drowning in mayonaise, and not paying attention to order details. I waited in the parking lot for my order and 10 minutes later the cashier came out with my food minus the fries. I let her know and she came out with a half filled French fry container of cold, salty as the sea fries. I had to go back in to ask for a full order of fries, then they had me wait for more fries because they gave me the bottom of the barrel even though I had already been waiting for them to cook my chicken. No apology, nothing. When we got home my husband's burger was soaked in mayo and had onions on it (he's allergic and fresh onions are the worst for him) so he had to just eat his salty fries. One by one he had to wipe the salt off before he could eat them. This is not the first time I've had experiences like this with the Anderson Burger King. Save the hassle and go next door to...
Read moreWhat is up with this weird town! The experience as a whole here was strange.
McDonald's system was shut down so they werent taking orders but also not offering customers any sort of compensation such as a drink or....? The employees were just treating it as a break/social hour. So we left and headed to burger king. Holy jesus. Its POURING rain and no drive thru overhang? The lady at the window cared less for any order or person. No personality or care for customer service.
Forgot my fish sandwich Forgot my sides or tarter Got chicken fingers instead Sloppiest whopper I've ever seen Only two napkins
Like....your job isn't hard. I'm in customer service, trust me, a smile goes a long way.
Is it their fault? No, it's the manager and corporate not giving any interest in their employees and empowers no one. Sad really.
Just do yourself a favor and drive to the next town....
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