Dunkin' — Restaurant in Anderson

My coffee was full of sugar at the bottom and the breakfast sandwich’s was burnt. I could not eat them or drink the coffee and bought them back the next morning. The manager on duty was telling another customer that they’re not Allowed to give away coffee beans, if the department of health comes in he would hide the bucket. He then started to walk away, while I was standing there and I had to stop him. I asked if they can remake the order and he said where is the receipt. I should him on the bag where they put the paper receipt. He than said I should have brought it back yesterday. It’s nothing he could do and started walking away again. I told him I was a work and they are closed when I got off. He then started yelling at me and saying since I was arguing with him, he’s not gonna give me anything. Now remind you, he never promised to remake the order in the first place. This was just an excuse not to remake my food. This manager was actually yelling and screaming telling me to get out and don’t come back. It’s funny because I only go there because my sister likes it. Him telling me not to come back doesn’t hurt me. I asked him for corporate number and he gave me the number and his name like he does this all the time. This is one of the worst managers I ever talk to. From the other reviews, he is used to doing this. I will be talking to corporate. Starbucks is 3 min away where I normally get my coffee anyway. I wish I would have taken pics and a video of how he was acting before he threw...

This was my first time coming to this location, but it was not it. My sister and I came here to get some breakfast before going to the library to study. Let me tell you, it ruined my day before it even got started. When we got, we went through the drive-thru. They told us to wait to order, which was fine with us because we were still looking at the menu, but when it came time to order we were rushed to order and were told "are you done yet" and "is that it", but in a very rude tone. Once we ordered our food (two breakfast sandwiches with hashbrowns, a caramel iced coffee and a pumpkin spice signature latte), I tasted the pumpkin spice signature latte and didn’t really care for it, so I asked to trade it out for a refresher. They told me no and that the coffee was more. My thing is that if the coffee was more then what’s the problem with me wanting to trade it out for a refresher. I mean I paid for it and didn’t drink any of it. They were very rude, rushed us and the service just wasn’t there. Lastly, our breakfast sandwiches were flattened down and very watery, like they had just been dipped in water and heated up. I ate some of it because I was hungry, but there was no finishing whatever that was. And the hashbrowns weren’t that bad, but can you really mess hashbrowns up that bad. It was about $20 and over all 1/10, I would...

I have been to this location on many many occasions and have really never had an issue with my drink except for yesterday 11/2/24 and one time before and I’m pretty sure it was the same girl who took my order and made my drink both times. I always get a large iced coffee with hazelnut vanilla bean cream and sugar. Well both times I got it my drink looked like it had no coffee in it. Both times were ordered in the drive thru so the first time I asked if they could remake it bc when I pay over $4 for a coffee I expect it to be made and taste right. The girl had attitude that day as well as yesterday. But yesterday instead of asking for it to be remade in the drive thru I went inside. When I told the girl my drink was mainly creamer she huffed made me another one and then set it down with attitude on the counter. Never said a word or apologized or anything. So I tasted it right then and was like what in the world. She looked at me and said “what? It don’t taste right” again with attitude. So I looked at her and told her it was fine I’d just add some of my cream from the first drink to it myself and she just looked at me and continued doing what she was doing like I didn’t matter. So that is what I did right in front of the store and took pics to post in my review. Needless to say I will NOT go back to...