Big Acai Bowl - Ankeny — Restaurant in Ankeny

I want to love this place but they are making it difficult. The last 2 times I've visited them have kinda sucked. First when it was just the truck they suddenly decided no more honey, not even an option to buy it. Instead I was offered agave syrup. I said no thank you it's not the same flavor as honey, and the guy proceeded to say it's healthier than honey. Actually no, no it isn't. When I said that's not true he just argued. He could have offered to pass the request to his manager to bring honey back and then said a simple sorry. But nope, just another employee who knew it all. Then I just went to the new place in Ankeny today, and they have honey again! Great! However my friend and I ordered the "power size" acai bowl, hers came out first. Then mine a coupe minutes later. For some reason mine was not frozen and smooth like usual, instead it was melted and soupy. But my friend who got hers before me still had mostly frozen acai when mine was literally like water. So I went to the counter to say something about it. I'd eaten about half. I showed the cashier and he just said, oh sorry about that and continued to work. I think for $8 they should have either refunded my money or made a new one. I probably won't go back anymore. I'm not impressed. Also unlike advertised, it's not good for kids. They have the worst seating available and no "kid size" acai bowlavailable to order. Also no high chair or...

I just ordered an Açaí bowl with strawberries,goji berries, and blueberries and it automatically came with bananas. I asked to get pea protein added and the other bowl had whey protein. I’ve never in 11 years of having açaí all over the world, I’ve never had the protein not blended into the açaí. I was eating straight powder in my bowl and then the açaí was barely an inch in the bowl and then everything else was just toppings.

When you first get the bowl it looks like it’s filled to the top.. but it’s not filled with açaí just the additional toppings you paid $1 for (per topping). Mind you, the açaí is $9 and then $1 per topping. This place is a joke for the simple fact they don’t serve enough açaí, they are too lazy to not blend their protein into the açaí and then charge $1 per topping for them just to fill with toppings only.

I’ve been to 35 açaí places all over the world including Hawaii, Brazil, and California. I’ve added protein every chance I’ve had if other places offered that option and I’ve never just had it dumped on top of my açaí.

I will never be coming back.. hopefully this place will consider making a change.

If not, now for you macro-conscious folks, it will be a...

The Johnston location is way better. West DesMoines location is even better than Johnston. I went to Ankeny location once and never again. West DesMoines location is where it's at. Lady there gave me a free smoothie sample of a new thing she conjured up while we were removing stumps around the area. Can't remember what it was called but was damn good. Pretty sure it was the owner and you can tell she takes pride in her work. Everyone there is always happy to serve you and make it worth your while. Some say it's expensive but honestly I think it's cheap. It's a meal in of itself and fruit and is one of the more expensive and healthier options so not bad at all. Also West Dm and Johnston locations make sure you get your money's worth. All I will say is WestDm location couldn't really fit everything in the bowl lol. I will say last time I went to Ankeny location was about a year ago but it was enough to make me just wanna drive to the Johnston location...