Sterling's - Ankeny — Restaurant in Ankeny

The worst service in a very long time. Manager had to swing by to ask if we wanted a drink. Server returned once in an hour and a half. Food runner asked if we needed anything, needed plate as we were sharing. First runner brought back promptly, second guy never returned. Had to go to bar to the bar to order another drink, received wrong beer from the waiter that was chatting behind the bar. So good food, recommend the smoked beef tacos on the app menu, awesome. BLT good. Service...

On a Wednesday we went there (2 people) and had excellent experience. 2nd person really enjoyed their Sterling's Melt. Sunday went back with 5 people hoping for similar experience, but 2 ordered the aforementioned Sterling's Melt and the sandwich apparently changed. Now basically a hamburger with Swiss cheese on a regular hamburger bun. Won't return. Very disappointed. Waitress was good though. She said maybe the style of how they made it changed. No, weekend cook got lazy...

Super weird experience. Made reservations for after a movie with my son in the middle of the day. When we went to the restaurant, it was almost completely empty. There seemed to be a manager playing some game with kids and taking a video of them and no one greeted us. We then had to approach a waitress that was watching the game, as well, to see if we could eat.. she said "....uh, I don't know.. let me ask". We just ended up walking out. Super strange all...