Oggi's Sports | Brewhouse |Pizza — Restaurant in Apple Valley

Im usually not the type of person to be critical of people that work in customer service because I know it’s not easy. But this afternoon, we’ve received terrible service at this location. I didn’t catch the name of the waitress but it was in the bar area. My husband, teens and toddler came to eat and the waitress seem noticeably angry or bother by something which I assume was us for some reason. I tried to be very polite but after taking out order, she never came back. Didn’t even bring our food and I actually saw our appetizer be brought to another table by another waitress then went back in. Once our pizza came in long after, again by another waitress, I asked about our appetizer and she brought it. I did say if it wasn’t made that I didn’t want it anymore but she brought it. I’m sure it say in the heat lamp for a very long time. No one came to check on us, ever. Out original waitress didn’t even glanced out way ever. Finally I left my husband there for him to wait to pay. Apparently he had to flag some random worker for the check and a to go box. I honestly believe that waitresses and waiters deserve AT LEAST 15% tip even if the service is not great but they have a good demeanor. My husband ended up leaving only 9% and for the first time in my life I wish he left zero. The waitress made me feel highly uncomfortable as if we were inconveniencing her. Will never be making the drive from fort Irwin all the way here to get that type of cold borderline...

Having dinner with my wife Server is very lazy she would bring me Food or drinks and after she would do that I think she was hanging out in the kitchen it took a long time for her to come out and check up on her tables ,Hope she learns how to be a better server,Was here today having dinner with my wife and had a horrible dinner.... There were a bunch of loud mouths ., The next table over you the manager in the bunch they were saying a lot of racial comments!!!!! They didn't stop..... so that's why I puting this post This is the server! I think this girl doesn’t like to serve Latinos or Mexicans I was in the bar area and she was wearing a white ogies shirt today July 9 2023 time is 5p she is not polite. She seen me there with my wife couple times ,she does not say hi. I think I was sitting at her table that she served and she never served me. I don’t think she deserves to be in the bar area or if she doesn’t want to do her job she should quit!!!!!! I hope next time she is polite and serves the people that she needs to serve!!!! i’ve been getting harassment from other people saying I should take down these picture ,I don’t know if it’s employees or managers but I think if you this continues I’m going all the way to the top to make sure that restaurant is shut down. By the way, the music sucks it’s country...

I hate writing this. Oggis has been one of my go to places until recently. They have managed to trainwreck several times in the past few months. Tonight was no different. The pizza oven going down is just the latest of troubles inside. It's not what happened, it's how it was handled afterward. Lots of tables baled, we should have. It was a huge mistake to stick around. Did it out of some sense of misplaced loyalty. NO more. Next time trouble asserts itself we'll head for the door like everyone else. We were there over two hours. If this were a one off, I might understand. It's been a problem for several months now. i used to go out of my way to go to Oggis. Now I'm finding excuses not to go. Used to go once/twice a week. Now we go once/twice a month... maybe. Probably less now. The one brightspot tonight was our waitress. She was great. But she had too many tables and too much to do, and she was running to do it. Not on her. I never thought that I'd say the service is better at buff wings or Red Robin, but our last few visits has proven that to be the case. Unfortunate. Giving the manager more latitude to do her job would...