Jimmy John's — Restaurant in Appleton

Always freaky fast delivery!!!! Food is always correct and so good! I placed a large order for the family and I. Ordered 6 subs and a bag of BBQ Chips.

When the delivery arrived, there were no chips. I asked about them, the guy checked the receipt and apologized profusely about missing them. He advised he would run right back and also grab an extra bag for the inconvenience. Such a great move!!

He was very happy, friendly, and eager to please. I think that's by far the best delivery person I have ever encountered. I wish I would have grabbed his name to give him a special shout out. But seriously keep that guy and give em a raise!! He's fantastic all around, superb customer service!! Will definitely...

If I could give this place no stars I would. As a health care worker on an ambulance we have very limited time frames to accomplish normal tasks like get food or use the restroom. My partner went into this location to get food and use the restroom and the way staff treated him was unprofessional and very rude. The lady yelled at him for using the restroom because they aren't for "public use" anymore since COVID happened and then proceeded to yell over him at another customer entering the building for causing too many customers to be in the store and told him had to wait outside. I understand there are rules but she could have handled it way better and more professional. You bet I won't be back to this...

Wow am I so disappointed and in shock. My husband said I can't believe you kept your cool. I placed a order with my daughter online we get there and our food wasn't ready ok so we wait and we watch so many people come in grab their food order their food and leave. We waited over 20 mins while all the employees looked at us like why are you guy's still here instead of asking us if we needed something. So I finally went up to the counter after waiting 25 minutes and all I got was do you have a confirmation well yes i do here it is,oh im sorry our machine didn't print it out we will make it right away and we still waited some time. Food is great my daughter loved her sub but my good lord run the...