KFC — Restaurant in Arcadia

Cashier Gerado, is rude to customers, I asked him to substitute the shredded Chicken with Grilled chicken he said substitution is extra as this is not regular Taco Bell. I wounded if thats true. I agreed to pay for that. When he gave me the receipt he Tore the survey section and gave it to me. When I said I want to take survey he gave me someone else survey code. I asked then said I want to talk to manager, After waiting for 10 mins there was a person called Joshua came and said he is the manager. I asked him why did cashier tore off the survey section and gave the receipt. He said we were told not to give survey codes to customers. I wounded if this is the new policy of KFC or Taco Bell. I asked him who told, he told me General Manager, I asked for general managers name said we are informed no to give the details. He said you can call 1800.... They will give you the manager name. I wounded will there be any worst customer service in whole america. I later said I want to cancel the order and would like a refund. Joshua said he can give me cash. I said I wanted it to be credited back into my card. He called someone and then refunded. I would like to here back from KFC and Taco Bell franchises I this is what they train employees to give best customer service. Grow up...

I only come to this place cuz I'm working nearby and it's the only food so far been there three times they don't give you a receipt the first two times they overcharged me I ordered off the Y2K menu four items in a soda they charge me $26 today I went there I had a coupon for a combo which comes with a drink plus I ordered an extra drink they tell you to pull forward and then when they came out they only brought one drink I said you owe me one more drink he said oh well we only charge you for one I said yeah and then the other one comes with the combo he goes inside comes back out and says yeah the drink you got is the one that came with the combo I said okay well where's the one I ordered he said well could you come back in and reorder cuz we didn't charger for it I said well where's my receipt he says there's no receipt so I didn't end up with a drink so I only ended up with one drink and I don't care if I have to starve I'm not going back there horrible customer service I got ripped off for a drink and I got ripped off the day before and they purposely don't give you a receipt so there's nothing you can do about it and when you ask for a receipt they say there...

Combo KFC/Taco Bell. Unfortunately I went in the drive thru which was a mistake. The line was long and took forever. Every car wad asked to wait before placing their order, delaying everyone. By the time i received my order i was going to be late for work so i took off. Get onto the street and realize they didnt give me my drink. Turn around and walk inside. The employees didnt even realize they forgot to give me my drink. They gave me a cookie for my ibconvenice which was appreciated but that made me even later for work. Not visiting this...