Domino's Pizza — Restaurant in Ardmore

I eat Domino's every Friday and have for several years. I travel all over the country and if Domino's is available, I'm there. BUT the way I've been treated at the Ardmore Oklahoma on two separate occasions, I may never return. Horrible store! I ordered for carry out and arrived on time at the drive thru to pick up last week and was asked to drive around the building since my order wasn't ready. I gladly did but then waited over 30 minutes because the car in front of me didn't move until they got their pizza. Today, 5/1, since I get Domino's every Friday (I know, I know) I thought I would try again. I ordered, arrived on time and was asked to circle the building again. I told the man at the window my experience from the prior week and he said "it won't happen again". Well, I get back in line behind the car that was directly behind me before I circled the building and had to wait 25 minutes!! The online app said my pizza was ready 4 minutes after I drove around the building. Although there were at least 4-5 cars behind me, no one in the store asked the driver at the window to circle the building. I finally got out of my vehicle, walked to the window and asked why they didn't treat every customer the same. Of course, no real answer was given. Finally, a lady, I'm guess management, came to the window and I asked for my money back. She was gone from the window for a few minutes so I told another Domino's employee I was going to pull forward so others could get their pizzas. I parked, walked back to the building and waited. She finally tried to give me my order and a receipt that says "void" but I refused the food. I started to walk back to my vehicle when I realized the order she offered me wasn't my complete order. When I stepped to the front door to tell her, she could not have cared less. So, to say the least, I may never return to Domino's no matter what town I find myself. As I told the lady at the store, ultimately it doesn't matter. I'm just a single order and Domino's won't miss my $20 a week. As I write this, I'm still very upset so please ignore...

This manager and staff try really hard. This is my first experience bad enough to give a bad review. My order was late, made incorrectly, pizza cold as if in a refrigerator on top of that a drink I called up there and added before my order left dominos. Was not with my order. The pizza has the wrong crust and has a totally different taste than how I ordered it last time. The pizza is also dry. Like not enough sauce. Mind you I did have to reheat it. I know the store is trying to make people happy. They are nice and you can tell they try but seriously I shouldn't be charged for this. This was just bad everything. Except intentions. I might add the delivery driver did come back to bring my missing drink but it was the wrong drink. I don't drink root beer. So like I said just bad everything!! Also I didn't enjoy watching pizza past my home 3 times before finally being delivered. Who is doing the trip planning and logistics. That may be some of the problems. I was the closest to the store and yet he past me . Makes no sense and definitely ensures a...

Last order we waited 3 hours & still had not got our order so I went to the store to pick it up & there were employees standing around everywhere laughing & cutting up & they were telling people that called in that there was a 5 hour wait for delivery. I asked to speak to the manager & wanted the store managers name and a young girl about 19 told me she was the store manager but refused to give me her name or the name or contact number for the owner of the store or the name of the very rude employee that had cussed at me & hung up when I called about my overdue order. I called dominos corporate office to complain & was told this was a franchise store & that they would forward the info to the owner. I never got a call or contact of any kind. This place lacks real management or any kind of accountability for the employees who seem to be paid to cut up, laugh at the customers they have been rude to & stand around with the arrogance of people that have no consequences to their actions. Avoid this location...