Deer Creek Fire & Stone — Restaurant in Arkansas

My family and I ate here tonight and were super disappointed. As a fellow server I understand most mistakes or errors that may occur sometimes when restaurants get busy but tonight I was almost offended after only walking in and being there just 2 minutes. When my family and I came in the hostess essentially told us that they were busy and there was a long wait. Clearly we could see they were busy from the parking lot and walking in but when asked how long the wait time was we were told she had no idea. After only 2 minutes of being there i felt like she was telling us they were on a wait and to leave. Our server was super friendly and did a good job but the food was also disappointing. Our steak was supposed to be medium and came out medium rare but more on the rare side. The salmon was BURNT like to the point I didn’t even eat half of it and I LOVE salmon. Our side salads seemed to consist of a bowl of only white and brown lettuce a couple carrots and few tiny croutons with huge slices of cucumber. I ordered a margarita and couldn’t finish it because it tasted to me like just sweet n sour and a TON of salt from the rim. My husbands beer was warm and our fried pickles were soggy and greasy. I LOVE food and the last time we were here it was fantastic but tonight was just awful. Our server was so sweet tho so kudos to you girl but we were all so upset we didn’t get the good food we...

I live in Little Rock and recently took a job in Cabot. I am not familiar with the area, but when my Daddy surprised me at work to take me to lunch and asked for suggestions of where to go- my boss quickly suggested "Fire and Stone". We found it pretty easily, right off main street. When we walked in, we were immediately greeted with a warm welcome and asked if we preferred a table or booth. Our choice was honored and we sat at a booth. I immediately noticed how everyone was adhering to all Covid prevention practices. I noticed all the servers using hand sanitizer and wearing masks, and seating patrons an appropriate distance apart from each other. Our waitress, Sam, was knowledge, polite, and efficient. She did not hover nor was she pushy. However, she did answer all our questions to the fullest and make knowledgeable suggestions based upon what we told her that we liked and were in the mood for. Our food was delivered very quickly! It was hot and everything was the way we ordered it. The food exceeded expectations. Our drinks were always filled, and Sam even offered to make us some to go! Our lunch experience literally could not have been better. Sam took all the stress and hassle out of dining, which allowed us to sit back and relax and enjoy each other. We will most definitely be back! If I could give you 10...

The food and service here are by far consistently great, taking into account my many visits here with my family...and my last visit on 4/23/16 was especially memorable. It was so memorable, I would love to receive a call back to my repeated messages left with management, to discuss the "bone-afide" ingredients of the delicious burger I enjoyed, right up to the last bite. Given my sensitive state of being that night, I was afforded more attention than I was prepared to expect by the great waitress and manager on duty. They were so understanding and accommodating, to the point that when I expressed how much I appreciated them, I was assured by Laura and their GM that she spoke with that night, that all they need is a phone call from me or my "people" and they'll have my back, I'm covered by them with no need for me to be concerned about anything. Though I don't see it as an issue just yet, perhaps just an oversight, in addition to waiting for my phone messages to Laura to be returned, I did not receive the call back from Coby that she told me she would return last week. Again, great restaurant and now all this has made me hungry for a burger. I might stop in later to make sure the beef is being dished...