Worst experience I’ve ever had at any restaurant, anywhere. Absolutely disgusting service. Came in as a party of 5 on a Saturday night, and was subjected to NASTY attitudes, eye rolling, scoffing, and openly disrespectful behavior. Not sure if my initial request to have my party of 5 seated at a table for 6, instead of the original table for 4, that the waitress had asked us would be okay. However, after that, the service became unimaginably disrespectful. A waitress/ bartender/ potential manager (young asian woman with black hair and a tattoo under her right collarbone) was standing off in the corner smoking what seemed to be a marijuana device. Our first waitress, Simi, brought us the first half of the food and after a hushed discussion with the aforementioned individual had them deliver the rest of our food with a nasty look and attitude while rolling her eyes and set one of our orders down on the table while verbatim states “this chicken sandwich” completely away from the person who ordered it. Asked if we could have the side of sauce (which was ordered originally) and received another eye roll and departure from the table while not allowing us to finish speaking. Then, when she came back with the sauce, we asked “I’m sorry, did this (whole chicken) come with radish?” To which no answer was received but another eye roll, scoff, and departure from the table. When the radish was brought out, again with a foul look and aggressive attitude, a member of my party asked, “I’m sorry, is there an issue? You are giving us a lot of attitude” to which she replied “I’m tired” and simply walked away. After the bill was paid and we were leaving the restaurant, I was last out of the door, at which multiple individuals yelled “thank you! Have a good night!” in an extremely sarcastic, petty tone. To which I stepped back into the restaurant and asked “why has this been such a poor experience? The last time I was here, the experience was great and I wasn’t given any attitude. I tried asking for changes and for things that was left out of our order very nicely and that seemed to make the staff more aggressive and rude.” To which they replied, “I’m tired. I didn’t roll my eyes, that is just how my eyes are. Have a good night.” And when I asked them, “what were your names?” They just replied with “have a good night” This was an extremely disappointing and upsetting experience. I guess it makes sense that they treated our party with such carelessness, as their store policy is to include 20% gratuity automatically on parties of 5 ore more. The food was great, as is expected, from this worldwide restaurant chain; however, I cannot come back knowing I’ll be treated with such...
Read moreHonestly if I could give it negative stars I would. Went on Saturday night 12/7, and had the most terrible, rudest service. It started off with our waitress Simi who the whole time had a nasty attitude & was so clear that she was gossiping about my party and I. Then continued on with another woman (asian, black hair, tattoo under her right collarbone), not only was she smoking out in the open but she was scoffing, rolling her eyes, & ignoring us when we would ask for something when we were being polite the whole time. When we asked what the issue was all she said was she was “tired” & rolled her eyes and walked away. Unfortunately because we were a party of 5, tip was already added but honestly they didnt deserve any of it! Literally so rude and sarcastic, as we were leaving they were screaming “bye” & “goodnight” in the most sarcastic bs way possible and my party and I stepped back in and asked what the issue was yet again. They continued to blame it on being tired & all of this other stuff & wouldn't give us names & would interrupt me while I was talking & didnt even apologize until the near end. Worst customer service EVER. This place used to be the spot and its unfortunate because the food is honestly good but the service here has gone down hill. Absolutely terrible. On top of that… I think its HILARIOUS how all of a sudden theres some “positive reviews” on this restaurant with these same waitresses legit not even a full day of the initial review being added. LOL owners of this restaurant need to do better with their hiring and not just “review” things with their employees. They are being paid to work! Not gossip or smoke!!! We all work and have a job to take care of, its not fair for them to treat people this way and get...
Read moreI recently had the pleasure of indulging in the culinary wonders of Korean BBQ Chicken in Virginia Square, and let me tell you, it was an unforgettable experience that had my taste buds doing a happy dance!
From the moment I stepped inside, the vibrant and cozy atmosphere immediately transported me to the heart of Seoul. The sizzling sounds and mouthwatering aromas coming from the grills only added to the anticipation of what was to come.
The star of the show, the Korean BBQ chicken, was an absolute triumph. Cooked to perfection on the tabletop grill, the chicken was tender, juicy, and bursting with incredible flavors. The marinade was a well-balanced symphony of sweet and savory, and I couldn't get enough of that delectable caramelized glaze. Each bite was like a flavor explosion that left me craving more.
The staff at Korean BBQ Chicken Virginia Square were not only attentive but also incredibly knowledgeable about the menu. They guided me through the dining experience with warmth and professionalism, ensuring that I got the most out of my visit.
If you're a fan of Korean cuisine or just someone looking to embark on a culinary adventure, Korean BBQ Chicken in Virginia Square is an absolute gem. The combination of authentic flavors, a welcoming atmosphere, and impeccable service make it a standout dining destination.
In a nutshell: A journey to Korean BBQ paradise right in the heart of Virginia Square. Five stars without a doubt – a culinary experience that will have you coming...
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