Little Caesars Pizza — Restaurant in Arlington

I was there on 7/22. An employee handed me a few parmesan packets prior to getting my pizza. She answered a call taking an order so I stood at the side of the register. Another man walked in behind me and went straight to the front of the register. When the employee got off the phone, she ignored me and began taking the other person's order. They fumbled through explanations of pizzas and even had to correct the order three times while I stood there waiting to be acknowledged and my food just got colder by the minute. After about 7 minutes she finally looked at me and I asked for a few extra parmesan packets and napkins. She handed me the parmesan and then began to hand me red pepper. I reiterated I asked for napkins and she said they did not have any. Now having waited almost 10 minutes for the employee to fumble through an order allowing my food to get cold, I finally got to leave with half of what I stood there waiting for.

Thank you little caesars Bowen location for allowing my food to get cold. Are the employees not trained to acknowledge the first person to the counter? Is it overlooked to have some decent customer service? I could've been out within a minute had the employee addressed me as being first to the counter. It's already bad enough that the parking at this location is meant for compact cars and mopeds. After navigating that mess I got to drive 15 - 20 minutes to my home allowing roughly 30 minutes before I could actually eat. It also feels like customers are truly appreciated when the edge crust keeps getting larger while the sauce, cheese and toppings all move closer to the center of the pizza. There's nothing like paying higher prices for less food.

This location needs to have the employees retrained and the management needs to do better ordering supplies. No napkins, limited parmesan and every time I come here they have sold out of one type of dough or crust. The customers are forced to buy a higher priced pizza or go elsewhere. Makes me wonder if that is by accident or a shameless...

Staff took a phone order while I was standing right in front of him to be waited on. He should have put the phone call on hold instead of making me stand and wait.

I phoned in my order so I wouldn't have to wait. Not only was my order not ready it wasn't what I ordered. I ordered cheese bread and pizza off of the hot & ready menu. They made stuffed cheese sticks instead.

They advertise hot and ready cheese bread but don't EVER have it available and try to make you accept stuffed cheese sticks instead. They told me they don't offer it at their store because it isn't cost effective because they have to throw it out after one half hour. I told them to take it off the hot & ready menu if it wasn't being offered. He told me that was corporate and he couldn't change that.

So I ended up waiting for them to correct my order and they couldn't even do that right. They made cheese bread with bacon and had to redo it without the bacon. Making me wait even longer for a phone in order that should have ready and correct.

Never had a problem until recently so I guess the store has changed hands for the worst. Not planning to visit the Bowen Road...

One of the worst franchise establishments and zero care for cleanliness or safety. I went in ordered a regular cheese pizza told me it would be 10 minutes okay no problem I stood back and watched the guy touch everything possible to get his hands dirty digging in his pocket keys then going to put his hand in the cheese and the dough cross-contaminating everything without washing them and when I told him I wanted a refund cuz I just wasn't comfortable with that he said it's not really cross-contamination if it's going in the oven so theoretically I can have dirty hands so you're saying you can go to the restroom not wash your hands touch everything but it's still valid because it's going in the oven no thank you I do think The workers here Need to be retrained In customer service and Quality control On how to handle Food because believe it or not the worker may think all the germs will be killed in the oven but all that repetitive dirty touching let it sit for bacterial growth on the doughs meats cheese and whatever else they touch. I will not be returning as a customer to this establishment it was the...