Wendy's — Restaurant in Arlington

Horrible experience. Although the food was good, the service was bad as soon as we walked up to place our order. We stood at the counter for at least 5 minutes while multiple employees walked by without acknowledging us. The shift manager who was in the back cooking had to stop what he was doing to come take our order. It took over 20 minutes for us to get our order, and when our name came up on the screen showing our order was ready, they couldn't seem to find it. They looked at us as if we were crazy and started having an attitude when we questioned about our order. Obviously, the workers there didn't want to work, and the shift manager obviously didn't have much control over his employees. If the founder, Dave, knew how his restaurant was being run, I do believe he would roll over in his grave. I will NOT...

There were no others cars in the drive thru when we ordered about 7:30 last Sunday. Yet it took quite a while to get our food. The salads had at least 1/3 of the lettuce wilted and slimy so that much was thrown out. The baconator was ordered without any condiments on it, but was made with a lot of Mayo. We had to get a bun at home to replace what it came on. Slow service, incorrect order partly, and bad food that had to be thrown away. Also my app never works. I've Uninstalled it and downloaded again with no success. I've contacted customer service through email and phone call but never get an answer either way. It appears the local problem is also a...

March 24 update - great specials and ordered the Dave's Single custom. Wanted extra tomatoes and pickles. Got the pickles right but only one slice of tomatoe.. No line at drive thru and ordered on mobile app. Would be great to go to a place and they get the order correct. No rush should translate to accurate service. Drive thru lady was OK but nothing to write home about.

Friendly staff helps make the long drive through line acceptable. No inside dining yet but the food was hot and even got an extra small fry's. Not sure if error or special gift for the long wait. Always...