Longtime chain serving a variety of donut flavors & shapes, plus coffee & frozen drinks.
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5/5 Stars: A Sweet and Indulgent Treat - Krispy Kreme Review
I recently had the pleasure of visiting the Krispy Kreme location in Athens, GA, and I'm thrilled to share my detailed review of this iconic doughnut shop.
Ambiance: 5/5
From the moment I walked in, I was greeted by the familiar and inviting aroma of freshly baked doughnuts. The store's interior was clean, modern, and well-organized, with a large glass window offering a glimpse into the doughnut-making process.
Service: 5/5
The service at Krispy Kreme was top-notch! The staff were friendly, attentive, and enthusiastic, taking the time to answer my questions and make recommendations. They even offered me a free sample of the Original Glazed doughnut, which was still warm from the oven.
Food: 5/5
The doughnuts at Krispy Kreme are, of course, the main attraction, and they did not disappoint. I opted for a half-dozen assorted doughnuts, including the Original Glazed, Chocolate Iced, and Strawberry Iced. Each doughnut was light, airy, and bursting with flavor, with just the right amount of sweetness. The doughnuts were also remarkably fresh, with a delicate crust and a soft, fluffy interior.
Unique Features: 5/5
Krispy Kreme is known for its iconic "Hot Light" system, which signals to customers when fresh doughnuts are available. I was lucky enough to visit during a "Hot Light" moment, and it was exhilarating to see the doughnuts emerge from the oven and be handed a still-warm treat.
Value: 5/5
Considering the exceptional quality and freshness of the doughnuts, I felt that Krispy Kreme offered outstanding value for the price. The prices were very competitive, and the generous assortment of doughnuts ensured that I left feeling satisfied and indulged.
Overall Experience: 5/5
In conclusion, my visit to Krispy Kreme in Athens, GA, was a sweet and indulgent treat. With its inviting ambiance, top-notch service, and exceptional doughnuts, this iconic shop is a must-visit destination for anyone with a sweet tooth.
Recommendation: Be sure to visit during a "Hot Light" moment to experience the thrill of receiving a still-warm doughnut. Also, don't miss the opportunity to customize your doughnut with a variety of toppings and fillings, including glazes, icings, and...
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I absultly love Krispy kreme but let me tell you the service I received makes me never want to go back, l had a hard time choosing what donut I wanted to treat myself because of all the delish options especially because of the season. The guy behind the counter was already getting frustrated for nothing. What is so bad about someone thinking about what their Krispy kreme experience is going to be? While my friend and I thought it over he ran over and tried to secretly blow his nose wipe it on his pants and finish other orders all while another guy was in the back walking around. I almost walked out then but I convinced myself he was going to use tongs. I made my choice he used wax paper btw and we went to the cash register and we split paid as we were gathering cash from each other he rudely said "it should not take you ladies this long" really he had already pushed us to the side to get someone elses order then comes back and said that I honestly don't know if I will be back and I am a uber driver and talk to 1,000 people every 6 months my favorite thing to talk about is good restaurants and some they shouldn't try and why. Seriously Krispy kreme wow this is the face of...
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Horrible customer service. Went through the drive-thru and there was a coupon misunderstanding. Instead of holding up the drive-thru line, I went inside where there was no one waiting. Figure out the mess up the lady brings my order out and it's wrong. No big deal, it happens. BUT Instead of simply and fixing it, the adult lady blames me and fixes it begrudgingly. Okay? Get my receipt, and I'm reading it over before I walk out and notice they way overcharged me for my coffee. When point it out to the man behind the counter, all he has to say is "oh, sorry" with no offer to make it right. He just turned and started helping the next and only customer behind me. Ookay? THEN to top it all off, I get in the truck start driving down the bypass trying to just get over it and chalk it up to just a little Ole thing, I go to drink my "black coffee, NO CREAM OR SUGAR" and realize that my cup is LOADED DOWN with- yeah, cream and sugar. SO, not only did I overpay for my food, get an attitude a mile long from the lady, I ALSO didn't even get to enjoy my "desert". Would not recommend this restaurant and most likely will not be coming back. Thanks for nothing Krispy...
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