Customer Service is not dead at the Athens HoneyBaked Ham Company ! I recently went in for ham by the slice at the end of the day but was told they were sold out as I visited during the busy Easter weekend. I was told to come back the next morning and they should have more prepared. The next morning I called before I left out, spoke with the owner who was one of the most sincere and genuine business owners. He stated how grateful he was for the business and apologized for not having ham available. When I arrived at the store, Matt (the owner) greeted me and we chatted about what his business philosophy is and the importance of an excellent customer service experience. He comped my ham. This was so unexpected and a true gift! I will return for lunch regularly to support this family business and gracious owner.
Ps. The staff Matt hires are also caring and give a high customer...
Read moreHoney Baked Ham is not only a great place to eat, but also the best catering in town. We ordered over 200 boxed lunches for an event at work, and they were so helpful throughout the whole process. This is our second year with them as our caterer for volunteer and presenter lunches. The customer service is exceptional, they have excellent communication, and the lunches are just delicious. Many of our volunteers praised the lunch options.
Working with Alison is such a delight, and they send us coupons for free boxed lunches and invites to fun open houses throughout the year. I have even seen them in the community at career fairs for CCSD students! These are good people, and whether you are looking for a fresh meal in Athens, boxed lunches for a meeting, or food for hundreds, Honey Baked Ham is...
Read moreHighly recommend using Honey Baked Ham in Athens for your catering needs. I have used them twice now and both times have been absolutely phenomenal! I placed a catering order but there was a specific order for each person in attendance to my business meeting. They did each order customized as per request but also wrote each person's name on the box so I didn't have to sort through anything. Brooke the catering manager helped me place my order, she was extremely helpful and friendly. My order was ready on time when I went to pick it up and I was greeted with a smile and friendly atmosphere by each associate in the store. I will continue to use Honey Baked Ham in Athens for my future business and personal catering events and I encourage others to use...
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