No food, no service, and no refund. Charged $95 for ZERO.
EDIT after restaurant response: the "MANAGERS" I spoke to (one male, one female) told me you were out of beef, spring rolls, low on veggies, and didn't have enough stock to substitute the items ordered with what you had on hand. THEY told me to cancel! They were going to text me what was available to attempt to substitute but failed to communicate as promised, and the second phone call said they wouldnt be able to fulfill the order. So not only was I misled, I've now been LIED TO.
Placed an order on Uber Eats after a long travel day for 4 of us. Restaurant called me about 10m before delivery time and said they were out of almost everything we had ordered. They informed me they couldn't cancel on their end and told ne to do it on my end. I was then only refunded 30% of my order price and sent the rest to the restaurant. Now they're closed on Monday and I have no way to get them to fix it.
UberEats' response was that the restaurant should have handled it on their end: "We're sorry to hear your concern regarding your canceled order from Paris Banh Mi - Clayton St.
While this may not be the outcome you hoped for, we are unable to provide you with a price adjustment for the order. In the future, make sure your order is accurate before submitting it.
This shouldn't happen often, but if the merchant or delivery person needs to cancel, you can ask them to reach out using in-app support to make sure you...
Read moreI’ve had Paris Bánh Mì twice since it’s opened and it’s been great! As a Vietnamese American it’s rare to find such great tasting authentic pho and bánh mì.
I got the Pho P8. which is basically all the meats! It had great tasting brisket, ribs, and meatballs. The broth itself is a little sweet which is great. I added some red sauce and black sauce to have that great tasting combo for the meat flavors. It’s a great and easy meal for those on a hurry.
I also had the Bánh Mì B13 which is bulgogi inside. It was so flavorful and delicious. I usually like to eat half of my sandwich and take the rest home. It was even great after a few days in the fridge.
Desert and bakery wise had great options so I helped myself to some cheesecake. It was so worth it.
For those coming to try this new location in Athens I also recommend getting a boba drink as the milk tea base is very strong in tea! Try one of their phos and sandwiches as well!
The staff is super friendly for an order over the counter...
Read moreWhen you walk in you’ll find a table with little snacks and a beverage fridge which is super cute. They have pocky and Kit Kats among many other options on a separate snack shelf. I ordered the Mango Boba and it was the best mango boba I’ve ever had- I really loved the mango jelly in it! The grilled pork banh mi was good I would have to give it 3.5 stars. Just know that if you wait hours for some reason to drink your boba, it will separate and no amount of shaking will make it better 😂 so don’t save the rest for later! Now I personally would not recommend the super potato chips, nor the shrimp twisty snacks. I came back a second time and got a boba with oreo in it and it was really yummy too. New favorite boba place in terms of flavor. It is pricier than other nearby boba places so it’s a good...
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