Cherry Laurel Bakery, Cafe & Catering — Restaurant in Athens

I really hate to rate a local restaurant so low, but I feel this is best for anyone interested or for the restaurant owners to learn something from it. For context, we were a party of 12 coming in as a wedding rehearsal dinner. My in-laws reserved for the whole place for 5:30 PM, which was the time the food needed to be ready by. We had some people that had driven from Dallas to be there and had to drive back that night. We come in slightly early (approx. 5:15PM). Their hours are 9AM-3PM. They tell us that they are behind and had a rush before we got there (2 hours ago?) The staff was not rude or anything, but rather inconsiderate. What should have happened is that, since they weren't ready for a big party, and seemingly having technical issues with equipment or something (according to a waitress) we should have been offered a choice to either stay or go. We would have understood better had they told us the entirety of the situation and the rotten luck. Instead, we were vaguely informed, seated, and sat down for a long 2 hour wait. We were already pretty thirsty when we got there, and the drinks had been ordered, but then we waited 30+ minutes for our water. We waited 20-30 mins for watermelon as an appetizer. Then, we waited another 30 for salad, and finally we were served dinner at 7:30PM. Because of the extremely long wait, when we got the food it was sadly mediocre. The only positive thing I can say is that they were accomodating to allergies and vegan foods. The veggies were burnt and tough, the chicken was plain, and the sauce was alright. The pie was delicious. We genuinely felt that we could have made this meal at home and it taste better. Perhaps, though, it would have tasted better had it not been for us waiting so long. The biggest upset was that no choice to stay or leave was given, but an expectation that we would stay and wait hours for a...

Cabana wrap is always amazing. ...to edit this review so that the 3 stars is understood: the food was amazing, it always has been for the years I have been eating at Cherry Laurel! I don't think I've ever had ANYTHING bad! But the last time I was in (when I originally put in this review) the food was still on par, but the service was probably the worst I have ever had there. That's the only reason for 3 stars. Another customer asked me, as we were waiting for the girl to find change to break a $20 for my order, if the ownership had changed because service had never been like that before. I was there for over 10 minutes just to pick up an order I called in, most of which was waiting for her to find and bring back change...I will get there again because the food is good, but I just hope service from that day was just an...

I would rate this place as 0 there costumer service is bad i went in and ask them if they could make a cowboy jersey cake for my son's birthday the owner said yes then i go to get the cake and it didnt even look like a jersey so they said they would fix it and then i had to call to see if they fixed finally they did so i go back up there and they did fix it but not that good and the owner said i owed an extra $20 for the cake and i refused to pay for it cause i shouldnt have to pay for there mess up and the owner then tells me im not appreciative and she has better clientele that can afford her cakes she is very rude lady and i would recommend no one to go to this place for a cake unless you want to get screwed over and talked to like trash cause this lady is very rude and her worker's are very rude so i rate this...