Buena Vida Tapas & Sol

The only decent aspect of this restaurant was the food it was actually really good when you could actually get some. It is almost comical and unbelievable how the evening went. We have eaten here before so we were really shocked and disappointed on how things went.

We had a reservation. The hostess acted like we were bothering her and it was a stretch to get us a table. Should have taken that as a sign and bail. It took them 10 minutes to seat us even though there were plenty of tables. Once seated, we were not given any menus. Was told by hostess it would be 10 minutes until menus were available. How does that even happen? We sat for 30 minutes before anyone ever came to check on us. Another 5 for menus. Placed our entire order. Took 10 minutes for water. They brought 1 drink out. After sitting for even longer, the manager came over. We told him about missing 2 cokes and a drink. I think he actually went and got them himself.

We waited again for 2 of our 6 plates of food. We still didn’t have any plates or silverware. Eventually, another plate came out, which is when the waitress then told us that she would put the rest of our order in. Why? Why wasn’t it already put in? Of course, this meant another 30-45 minute wait. While we were still waiting on our food, the waitress asked if we wanted dessert. Another plate came out and then they told us one of the items we ordered was not available anymore. It really was like what else can go wrong. I almost wondered if we just got the bad service until we ran into a friend there too, and said they were having the same experience.

The manager did talk to us numerous times and tried to make it better. Unfortunately, we will probably not go back. It is sad because the food was actually really good.