Taproom Coffee — Restaurant in Atlanta

I live right around the corner and Taproom was always a go to for me. A while ago, my 10 year-old niece and I started going in on Wednesday afternoons for our writing tutorials. She really loved the bagels, hot chocolate, and the tip jars with two normally clever conversation starter choices. We especially enjoyed playing a game of battleship after doing work and she delighted in sitting at the bar and getting water from the “beer” tap. It served as a convenient and pretty awesome place to work while enjoying a few pastries, coffee, and hot chocolate.

However, we had to find a new go-to spot after about four weeks in a row of terrible service from one of the regular workers. I don’t recall his name. This guy threw my niece’s change on the counter, is verbally short with some children, and generally treats some customers as if he is doing them a favor by serving them. After two weeks of hot chocolate that tasted like warm, barely flavored milk, she asked for extra chocolate only to get a sneer and a product that tasted the same, if not worse. My niece, again, she is ten years old, finally told me that she didn’t want to stay or go back after the last time because, “I don’t like the way he makes me feel.” So we left, threw away the disgusting hot chocolate and tripped up the block for a much better experience.

While I love the fact that there is a coffee shop right here in the heart of Kirkwood, I’m extremely disappointed that this gentleman’s lack of self-awareness (or intentional nastiness) has ruined the experience. It may not be as convenient, but the service and goods at Karvana have proven far more consistent...

This multi-roaster specialty cafe has a lot going for it: ample indoor and outdoor seating; coffee from some of the best roasters in Atlanta (e.g. East Pole) and the USA (e.g. Black and White), as well as upcoming Decatur roaster Opo; easy street parking; Wi-fi; and a good range of espresso, drip and pour over options. Why 4 stars then?

There were a few shortcomings. Even though they're allowing dine-in, they refused to serve coffee in the mugs sitting on top of their espresso machine and instead serve hot coffee in their to-go paper cups. Not only is drinking out of paper a less pleasant experience, it is also more wasteful.

Secondly, while they had a pretty good range of coffee from three roasters, the prices are high - indeed the prices of coffee from Black and White were about 20% higher than buying from Black and White directly. Given Black and White offer free shipping on orders above $25, this means that the coffee is not only less fresh from Taproom, its also more expensive.

Finally, the drip is served burn-your-tongue-hot, which either indicates that they're expecting most people to throw cold milk into it, or they're not paying attention to appropriate serving temperature for specialty coffee.

All-in-all - 4 stars - its definitely significantly above 3 star cafes around town, but isn't up there with...

Great coffee place.😃

I give 5 stars to this place. They have variety of coffees & teas. They even carry black coffees. Most of them are locally locally-sourced. Even their caramel that they use is house-made. The place is clean & pulls a mixed crowd of young professionals and people of all ages and races. Saw a lot of people working on their laptops here.

My server was a beautiful girl named Savannah. She was super helpful, friendly, professional & accommodating. I'm not a coffee person & hence limited knowledge. So naturally I needed help differentiating between espresso, Americano, cappuccino, latte, cortado, and various other kinds.

She was very patient, kind and helped me by explaining the differences between all with a beautiful smile on her face. You don't get the same service neither explanation when you go to a big retail chain like Starbucks.

I would highly recommend everyone to try this place. I am sure that you received exceptional customer service along with great quality products here. Will definitely be returning here...