Three Dollar Cafe Buckhead (Chastain) — Restaurant in Atlanta

This was an overdue review and I wasn’t going to write it at first but anytime I rethink about my experience here I get frustrated, especially as someone who works in the food/restaurant industry. Me and my family came I would say at least an hour and a half before they close. It was pretty empty that night and I have been to that location plenty of times. The food was good and we were strictly there to feed ourselves. Walking in the vibe from the staff was already odd, not the most welcoming, it usually isn’t that obvious but not too surprising. What had me shocked is it wasn’t even 30-40 minutes before they close and they are loudly talking mess about how they want to go home and ridiculing us for even coming in? Also, indirectly talking about the only table that was in there as they are not even 20 feet away so of course we can clearly hear what’s going on plus them not even trying to hide it. It was multiple people gossiping and making us super uncomfortable and unwelcoming (when we initially planned to make it a quick meal). The manager did not check the staff at any time, even the bartender was gossiping, it was obviously right in front of us! I start bringing it to the attention of the 3 people that were with me and as we are paying more attention, one of the girls says out loud “what she looking at” never in any of my dining experiences have I faced such a unprofessional, high school like immature staff (and respect to the good ones who were not involved) but seeing how the manager couldn’t even check them was a slap in the face. If you are going to talk mess about paying customers in a empty restaurant at least do it in the kitchen or somewhere where we cannot hear you. We still left before they closed and made sure to tip my server extra good since she seemed like she was just doing her job, but I hope this staff gets checked soon because I have a disgusting taste in my mouth after that night and wished I spoke up for myself more as I was too busy processing that these are real life workers on the clock, absolutely...

I frequent Three Dollar Cafe. This was my first and last experience at this one. We came on a Saturday Night 2 1/2 hours before an event in Atlanta. The service here was the problem and should be addressed. Train your staff adequately. We were seated in maybe 15 minutes. 15 Minutes later No one came over to our table. I had to ask who our server was. That should've been indicative of the situation to come. Alex took our order and didnt apologize for the wait at all. I also, didnt realize that this was a beer and wine establishment only. We waited almost 50 minutes for food. When we received our orders they got my fiancee's order wrong. After waiting 50 MINUTES they didnt offer any type of solution. They just said they would remake hers so we couldnt even eat together. My wings got cold waiting and my sisters Grouper sandwich also got cold because we wanted to eat together like anyone going out to eat would. Alex admitted her mistake saying she rung in Chicken tenders instead of Grouper fingers. I told Alex my concern. Here is the kicker...she then says to me "Well if I change anything or take it off this will come out of my check." Sorry, Alex but that isnt my issue. Me paying for dinner for my family when you put in the correct order and having cold food is coming out of my check. I advise anyone to not go to this location. Travel the extra 4 miles to the Three Dollar in Sandy Springs or just go somewhere else. We also ended up barely making our event due to the length of time it was taking.

BTW- I also asked to speak with a Manager and Alex refused to get the manager saying she will just take off the Grouper Fingers...as she...

Ate lunch here today and won't be back. Started when I entered and had to wait for the guy at hostess stand to stop scrolling on his phone and finally notices me and seats me. Ordered a sandwich and a side & iced tea. Food comes out & was amazing. Wait a few min on check which is brought out by a different girl than the one that took my order. I noticed price was a dollar more than what I remembered on menu. She said, "yeah , prices went up". I said you should update the menu, she said "that's the price". I asked for the other server. She comes and says: "cuban sandwich is $12.98". I said I got chicken & cheese sandwich, which is $11.99. She said I "upgraded my side". I said I didn't. She said "I could argue with the manager" and walked off. The dweep that seated me (NO way he was the manager!) comes over and and shows me the menu and insists I upgraded my fries (I didn't). This wasn't about the money. It was about customer service, of which this restaurant is clearing lacking. And explains why this prime Buckhead location was (maybe) 20% occupied at 12:45pm. Sad to watch an otherwise great restaurant self-destruct due to poor management. On the flipside, Sandy Springs / Dunwoody location rocks!...