WNB Factory - Wings & Burger — Restaurant in Atlanta

So first as I approached the counter I was not greeted instead I was ignored by cashier leonna d who was telling what appeared to be a family member to stop playing and give someone their phone back. Once they were done talking then I was greeted and asked was I trying to order. I ordered the 10 piece all flats combo for $17 and immediately within 3 minutes my food was done. I was unsure on how that would be possible if they were freshly made. The wings were so hard and crunchy I couldn’t chew it and it felt so tough. I’m mad I paid $17 for wings I couldn’t eat and I could have gone somewhere for a $6-$14 meal and gotten way better food and service. Greenbrair malls food court service gets worse everytime ever since chick fil a...

I usually don't eat from these types of wings spots however I noticed they had fried cauliflower....my fav! So disappointed for $17 I got a box full of greasy cauliflower nubs....you may want to order a burger or wings to be safe but do NOT order the cauliflower. The Fries is how they got 2 stars! Customer service is cool. The young black girl at the counter is very nice & mannerable. The place is Fast & clean! Prices are moderate not high but not cheap either. Below are 3 pics. 2 Black boxes is WNB the plated food is "Mosa" how cauliflower should look...

Including myself, 3 different family members ordered food from this establishment. 3 separate orders. Each time the order was incorrect. When I brought it to management's attention, I was met with the most unprofessional disregard of my concerns. The entire staff lack accountability, empathy, and professionalism. I won't return to...