What a joke of a profession business. If there were negative stars I could give, it would be the first time I use that feature .Waited for over 30 min for our drinks, over 45 min for appetizer and please explain why we had to wait 1.5 hrs for our entre? The food did not make up for the ridiculous wait . At best, the food was on the low end of average (this is me being nice). Oh and trying to get our checks is another whole story. Three of us had to separately name off our food (thank God each of us has good morals and integrity) and then wait for another 30 min for our checks . As we waited for the checks, the lady making sushi at the sushi bar is gesturing the universal "crazy" sign and pointing at our waiter and says he's new and doesn't know how to separate the checks . another waiter finally came over and asked us if we are waiting . Our waiter finally starts bringing our checks but one person has an item that he didnt order and the waiter says he will pay him the price of the item out of pocket and not say anything, because he would be in trouble because he's only been here a short time. This tells me that the training is horrible and the fact others saw this man struggling but no one helped him. Also, the guys was scared of the manager for making a mistake .I'm in disbelief .please avoid this place if at all possible, regardless of how much you love sushi or Asian food or the fact nothing else is open in...
Read moreSo I decided to go here with my friend group for another friend’s birthday. After being sat down and met with odd unwelcoming looks from staff and guests, we proceeded to wait for a server. Upon his arrival he asked us what we’d like to drink and unsure of if he heard us we repeated water was fine, after this he decided not to speak to us but rather gesture, smile, and nod as we clearly asked a question. He then proceeded to walk away in the midst of me trying to ask a question as if we were not worth his time or engagement. He then tapped on another (may I note black server) and said no words but shewed him away to serve our table as if he didn’t want to serve us. The black waiter looked confused and busy as he had other tables to wait. This is when my friends and I decided to leave because never in our young adult lives have we experienced this level of racism and intolerance. It was clearly a bias and evil action that both me and my friends do not tolerate. Though we didn’t look like the other guests sitting there, existing as young and black, we were still mistreated and would not want to come to this institution again. Maybe have some discrimination and sub conscious bias based training for your staff! But let’s not allow this to happen again...
Read moreWe used to love Lillies. Until our experiences the last two times including yesterday 7/12. Husband and I got seated around 4:30pm. Place was pretty empty - table of two in a dark corner and another table of around 8. At first the host wanted to seat us in the corner near the other couple when there were plenty of tables out in the open space. After getting seated the bus person served us water right away and very nice. We then sat there with no servers coming to the table. They were all just hanging around at the bar not even making eye contact. Place was not busy ok. So we decided this is ridiculous and got up. We let the host know and she went running over to the servers at the bar. All of a sudden they were like now we were important. Yeah like we wanted to stay and beg for their services. The same thing happened a month ago. The restaurant was empty and servers just standing around nobody coming by our table. Very very strange. Well Lillies we did like your food and dined once a month. But we will never come there again to have to be treated like we...
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