Papa Johns Pizza — Restaurant in Atoka

I love Papa John's and in college, I worked for Papa John's. It's one of my favorite pizzas. This location is absolutely the most dysfunctional. DoorDashing in the Memphis area, is by far the worst in the market. The manager seems more confused than the young employees most of the time, orders are usually wrong and wait times can be triple what's quoted, upwards to 90 minutes. Food Service is tough right now, but locations in Bartlett and Cordova are 4/5 compared to this constant TRAINWRECK. They are always behind or sending out wrong orders. I've arrived, been able to walk to Kroger, grocery shop, and come back and my order still not be ready. The manager blames staffing (even on slow days... You can visibly see the screen with orders and oven) and computer issues. My frustration is with leadership... It's trickling down. Go to Marco's. Pricer, yes, but a totally...

Please take your money elsewhere and save the frustration. I have given this establishment so many opportunities to get it right and they repeatedly failed. My last order was the last straw my order was completely burned. I called and spoke with the manager who didn't offer a refund for food that wasn't edible. I was offered to have them remake it but given my experience i rather have my money back. This is a repeat experience of burned food over a hour wait after placing the order online. Im not sure how this business is still open. Complaint and concerns are not taken seriously .My order should not have to be remade every visit. I normally wouldn't complain but the food is always the same way which is a sign they don't care. Save your time and frustration and just...

Ordered online, pizza was to be delivered at the latest 3:49, called and was told they didn’t have any delivery drivers. Was on hold the first time for 30 mins. And was told they would make the order fresh when the Door Dash delivery person showed up. After the order was over an hour late, I called to cancel my order, and was told by the young lady that she couldn’t cancel and that the manager would have todo this. Was never offered a discount or a free pizza the next time. Both employees I spoke with were rude and I can guaranty that I will not be ordering from PJ's Atoka again. Owner should take a hard look at how things are being run in his/hers absence!!!!!!!!!!!!!! Thanks...