Chuck E. Cheese — Restaurant in Attleboro

My experience at this place was heartbreaking and absolutely repulsive. They advertise for “Sensory Sundays” and claim that they train their staff to handle and accommodate people with sensory issues and may struggle with loud music or lights. My family and I came to this location and we were greeted by someone standing there who did not greet us nor make any effort to ask about any potential accommodations my family may need. My sister is visibly disabled and has multiple sensory processing disorders and was immediately stressed and overwhelmed when she walked in and due to the advertisements on their website- we were under the impression that staff had underwent training for these instances. Staff said nothing or made any attempt to be helpful in a situation where accommodations were clearly needed despite supposedly being trained to do so. We asked if they had a a quieter area for people with sensory issues and received a nonchalant “No not really.” by the greeter. My sister was visibly uncomfortable and acting out due to the immediate sensory overload. We left within 5 minutes of entering and staff proceeded to say absolutely nothing. My mother and myself went back inside to speak to a manager and only then were we informed Sensory Sundays only happen on the first Sunday of the month. I am fully willing to take blame for not researching thoroughly enough as to when these days were happening but I am not willing to excuse the behavior of the staff who “helped” us. They all had AirPods in and were paying no mind to what was actually happening around them or with the patrons. This was disgusting behavior and absolutely inexcusable. For a company to advertise that they train staff to accommodate or appropriately respond to situations such as this one and then proceed to ostracize and minimize this situation and the issue is absurd. I am absolutely flabbergasted. My sister was so excited to spend the day here for her birthday and ended up absolutely distraught. I expect more of companies that are purely intended for entertainment specifically...

this place is absolutely amazing this is going to be the place that I hold my son's birthday party it is huge tons of games so younger and older children they fix things immediately no waiting and if something doesn't work they add credit to your cards you get a wristband the packages of worth it you can add and take off kids and it's only a $50 deposit for a birthday party the place is very clean spectacular the staff is amazing very helpful very respectful I couldn't be any more satisfied the restrooms are very clean and they have a changing station to change it to a baby they have a salad by the food looks amazing and everything is well stopped the children when picking prizes how quickly in and out and if they take their time that's fine but they try to make sure that they go in and out quick they fix anything that is broken fast the staff manager actually sat down and typed in all the information for my son's birthday party went over everything with me and his party is booked easy peasy I couldn't be any more thrilled or happy with this place answer on top of it I had a coupon for signing up for the website we got for $20 we got 100 free games to play I got to take that hundred free games and split it into two bracelets couldn't get any better than that my son was so happy and we had such a good time that we lost track of time Chucky was walking through taking pictures with all the kids and they actually did a free ticket throw it was really cool I would highly recommend anyone to book a birthday party here or just come here to have fun with your child I hope this helps anyone that's looking to find a great Chuck-E-Cheeses to bring...

We had our daughters Bday party there recently. Kudos to Angelica (our host) who was great. It was a hot day and we had confirmed multiple times (over phone) and on the day of the party when we checked in with our host that we could bring in water for our guests. Cake, water and icecream were allowed as per the conversations. But when we were bringing in the water cases inside , we had to deal with an extremely rude and unprofessional Manager (so she said) named Lacey . She started shouting on one of my guests who was bringing in the water saying no outside food allowed. My guest informed that it has been discussed and we are just getting water and there was NO FOOD being brought in. She shouted and was extremely rude and went inside. If there was any confusion regarding what was confirmed , she could have talked to my Host and myself , she had no right to talk to my guests the way she did and there should be action taken against her as she didn't even have the courtesy or decency to come out and apologize to the guest for being rude . Also Chucky was not at all playful , kept shooing the kids away and literally seemed to be stoned, not staying for pictures, not even high fiving toddlers. Just stayed for a few minutes and walked away. Hopefully it was not Lacey under the Chucky costume :) . Final review - Place is great , pizza was great , Our host Angelica was awesome. Managers needs to first talk to their staff before loosing their marbles over paying guests and a little...