Sakura Hibachi Sushi — Restaurant in Attleboro

I have been here on multiple occasions and have had great experiences every time, until tonight. There were six of us in our party and the waitress had to ask each of us multiple times to repeat our food and drink orders. I get the language barrier, but a waitress should understand the items on the menu. Chicken shouldn't have to be repeated multiple times period. My sister ordered a rum and coke and they gave her a mai tai. After asking the waitress for the correct drink and getting nowhere, she went to the bar herself to explain she had been given the wrong drink and asked for the correct one, offering to pay even though her original drink hadn't been touched. The bartender asked my sister who the waitress was. Her name was never given to us, so she told the bartender our table and also explained that it wasn't a big deal and just wanted the correct drink. Shortly after, a gentleman came over with the waitress, with the old drink in his hand, and started tapping my sister on her shoulder. He didn't identify himself, just asked her what the problem was. My sister again explained that she was given the wrong drink and there was no problem other than she wanted what was ordered. She said she knew there was a language barrier and that it wasn't a big deal. The gentleman walked away annoyed. My sister then asked the waitress who he was, to which she replied "rum." My sister again asked who he was and asked if he was the manager of the building. The waitress still didn't understand what she was asking and just kept saying rum over and over. My sister gave up. We paid our tab and left. The same gentleman was at the desk upon our departure. My sister asked him if he was the manager and he ignored her. She asked again and he nodded and started to doodle on a piece of paper, never once looking up to acknowledge her. She again apologized for asking them to correct her drink and explained that she wasnt mad at the waitress if that's what the attitude was for, but that the language barrier is an issue for a paying customer ordering anything that they are paying a decent price for. The "manager" kept doodling and ignoring my sister with no eye contact or apology. We have never seen this manager before and hope that he isn't the person that is in total control of the establishment. To whomever is in control, you should train your people on basic order taking skills and customer...

I literally never take the time out of my day to leave a review for a restaurant, as someone who works in the restaurant industry and has to read Google reviews often, I think a lot of people just like to complain. But I just had a super disappointing experience at this restaurant and would like to save others from having a similar experience. From the beginning, our server was very rude. We put in a couple of apps and started eating, the food was adequate, but nothing to rave about. We then decided to split an entrée before ordering more. When the dish arrived we each took a bite, and then realized that it was nearly inedible. The vegetables were very undercooked, the meat had a very gummy consistency, but what made it so bad was the overly spiced clumpy sauce that felt like it should have been diluted. We kindly asked the server if we could have some thing else instead, a $14 sushi roll that was comparable to our $14 entree. She gave us an attitude saying “but you already ate it” even though we just had a bite each. She flagged her manager down and told her the situation. The manager kindly said that we could get something else and it wasn’t a problem. At that point we should’ve just cut our losses, But we ordered a sushi roll, which then took an extremely long time to come out to the table (the restaurant was not busy at this point) and as you can imagine the sushi roll did not match the description and we felt as though it was purposely made bad because the first roll we had was better than the disgusting looking/tasting roll we ended up with. We paid and still tipped because we know how hard it is to work in the industry. Just super bummed out that the server was so rude over us not liking a dish - that’s just what you have to deal with when you work in a restaurant, it’s not personal but how you treat friendly customers is personal. Also the bathroom was very dusty and there was no soap in any of the dispensers in the bathroom which makes me feel like they aren’t very cleanly. Go down the...

We visited Sakura hibachi restaurant in Attleboro and had an overall enjoyable experience. The food was a delicious mix of authentic Japanese and Chinese cuisine, with generous portions that left everyone at our table more than satisfied. Everything was flavorful, fresh, and well-prepared.

The hibachi chef was fantastic — not only skilled in his craft, but also fun and engaging. It was clear he was an expert, and his cooking made the meal a lively and entertaining experience.

The ambience was pleasant, and the place is clean and well maintained, which we really appreciated. There's plenty of parking available in their private lot, so getting in and out was easy.

The only downside was the service. Our waitress came off a bit condescending, which was disappointing and took away slightly from the overall experience. That said, the rest of the staff seemed friendly, and the chef more than made up for it with his energy and professionalism.

If you're looking for great hibachi and solid portions in a casual setting, this place is definitely worth a visit. We’d consider coming back, especially for the food...