Not happy that they will not accept coupons. It is beyond frustration for corporate to send a customer coupons in the mail and then when the customer is in the store they are told they don’t accept them. Sounds bait and switch to me just to get in there. If franchise owners are experiencing price pressures relating to coupons then they should be petitioning corporate to stop sending customers them instead of creating a poor experience for the customer. Owners, stop taking it out on customers. Fight the battle where it is needed.
Worse the coupons were expiring two days later so I could have gone to another store and saved $7…not an insignificant difference. Instead I lost that opportunity. Hope the owner is happy to have lost future business since I won’t be going to this store when I have coupons but bring my business to another store.
It continues to blow my mind that I am in a store that has the name Subway on it but they will not accept a coupon that has the Subway name...
Read moreI went to this location today after ordering online. Payment went through and I went to pick it up. I guess there was an issue with the system and the order wasn't placed through even though it was paid for. The employees working were so nice And helpful doing what they could in the situation. An attempt to call the owner was made but being a Sunday afternoon they couldn't be reached which I understand. I did end up having to re order in person and pay again but a refund to my online account went through just hours later. I just want to commend the employees that tried their best to help me in a situation that was out of their control. Technology sucks sometimes but good customer service and understanding...
Read moreAsked for a sweet onion chicken teriyaki sandwich asked for it to be made how it’s displayed and said he doesn’t know what comes on it and I’m supposed to pick out my ingredients. I didn’t know what specifically went on the sandwich so Being confused I asked “so you really don’t know what’s on your specialty subs” And he said it’s not McDonald’s. I don’t know who the manager or owner is but you should make sure your employees are trained properly. This is lack of management...
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