I see why this place has one star reviews lately n this place has truly went downhill the past couple years, which is why I don’t even go to this location, but I figured I would give it another chance because of a promo code I had. There was no expiration date on the promo code so I asked the employee when I got there to honor it, and he rudely would not and I asked him to make an exception, because there was no expiration date on the promo code, but he still said “nope!” simply awful customer service. The smart thing to do to save a customer was to honor it and then warn the customer for next time that he wouldn’t do it but instead, he wanted to be a tough guy and ruin a good sale and a good customer. I will definitely take my business elsewhere. If I even decide to come to Hungry Howies again as there are plenty of other better options, regardless around.
Just awful...
Read moreI Ordered for delivery and I was absolutely unhappy the worst customer service I’ve ever received.I ask The person who answer the to make sure the driver had change for a $100 because my car is in the shop right now and I’m able to go anywhere. The driver came didn’t have change for $100 I call hungry howies and said Your driver didn’t have change She acted confused and started to go back and forth with me I asked to speak with a manger she put me on hold and I was on hold for 40 minutes I will be coming in store to talk to a MANAGER AND DISTRICT MANAGER BECAUSE THIS IS NOT HOW YOU RUN A BUSINESS cooperative will be getting a complaint I’m very angry not just because of the driver not having change but there is always something with this location and it’s frustrating NEVER WILL I ORDER FROM HERE AGAIN I RECOMMEND THE BALDWIN LOCATION IN PONTIAC I will be...
Read moreWhen I called about my pizza and the manger said she could put ranch on it this time and still did not. I asked if I could pay extra for ranch and the manager (a female) younger lady, said they don’t have a button to add that on pizzas. Event though they have ranch and use ranch within their store for wings and special pizzas. So now you can take this 1 star for being a garbage customer service experience, the manager said she has to count for the product at the end of the day. I understand that but lady you will not be working for them forever. Do you get a gold star everyday for following all the rules. Hungry Howie’s does not do anything on a job resume at any big corporation other than fast food. Have fun in the food industry and keep earning those companies money for your $12 an hour . I won’t be going to this location they can make their income off...
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