Hot Head Burritos — Restaurant in Auburn

My girlfriend was just out there earlier this evening and came home in tears b/c one of the employees was so rude shitty and sarcastic towards her all b/c of what she wanted on her burrito and then proceeded to tell her that he would not make it into a burrito and that she would have to take it in a bowl and said he'd give her the 2 shells so she can make it herself at home so he refused to make the burrito complained about the ingredients she wanted complained about how many ingredients she wanted told her to deal with it being in a bowl and that she could make it herself at home and all the other comments he was making about it too he's lucky that I wasn't there with her b/c it would have went a lot different and I can guarantee you that after this experience we will likely never go back and I will definitely make sure that I do not recommend anyone going there especially with employees there that think its ok to talk to customers like that and treat them so awful and I work at a very popular and constantly busy hotel in town and I will not recommend it to any guest at my hotel if this is the kind of customer service and experience you provide its complete b.s. that my girlfriend came home from your establishment in tears from her experience there with...

Came in wanted 3 entrees. A bowl. A quesadilla and some tacos.

Guy behind the counter making food didnt know how to do tacos or a quesadilla so he asked for help. The first person was working on something beneath the counter amd said they couldn't leave it. The 2nd was on the flat top and traded places. Only to help the customer after me and look confused when I asked for the rest of my order.

Didn't get to sample the hot heads sauceike the guy before me. Was my first time heading in and was going to tell all my co workers about it because we've all been curious.

I won't be back. And at the price point I'll be telling my coworkers try at their own risk. Might as well stick with any of the other bowl bouritto places.

The whole toasted bowl or burrito thing looked cool. But if no one knows how to do anything I couldn't even get my bowl toasted let alone filled the way I wanted. Biggest waste of 12 bucks. Beef was salty but not spicy. Cheese was flavorless. Pico was not bad. Mexican rice was the...

So much food!! It looks like I barely made a dent! My boyfriend and I both got the build your own bowls. It was his 2nd time and my first time going. I love the amount of protein they pack in the bowl, great bang for your buck! We both loved the variety in both spicy and non spicy cheeses and salsas.

We got 2 build your own bowls, a bag of chips, and a cup of salsa. We did get drinks and another bag of chips from the gas station for cheaper than we could’ve there, but that’s true just about anywhere these days.

Adult woman and younger fellow working were so kind and pleasant, two teen girls were a bit shy and a little to themselves (I’m sure it’s their first job, no harm and no foul!). Great expirience, as someone who doesn’t like spicy I prefer this over Chipotle and even Qdobe (although nothing beats my favorite, Moes! They have great cooked tofu and black olives, I’m a...