McDonald's — Restaurant in Aurora

We've gone to this mcdonald's for the last two years only because it's so close. Over the last two years, our orders have been incorrect and/or missing items about 80% of the time. It's a given we'll have to go in for a missing burger and nuggets or trade out a hashbrown for fries because we definitely didn't ask for a hashbrown when we said fries. Not to mention we wait at least 10 minutes on the side for our meals usually longer since they forget we're there and by the time they realize we're still waiting all the food is cold. Anyhow that's something we just accepted given its a block away and we like the food. However, our last two experiences we're incredibly disgusting. The first to last experience we were treated unprofessionally when we asked for one of the burgers to be plain and the drinks to have no ice. All the burgers we received were covered in pepper like someone had unscrewed the lid and poured the entire bottle on all burgers. One bite and we threw all away. Last night we were eating mcdonald's after a month of forgetting the awful pepper experience and there was a wad of hair in our burger. Again we threw all away. That was the final straw Mcdonald's. You truly...

Having eaten McDonald's literally thousands of times and working there as my first job in 1986 I have certain expectations. That is the formula which they use as their model after all. One always gets the same thing regardless of location with a few exceptions (le Royale a la fromage, no beef in India, etc.). This visit was the same with one weird difference. The drive through experience was bizarre (thanks to the Rona). Waiting for my food behind a car at the 3rd window it struck me as odd that car's leaving without their food. Then the car behind me got their drink and left driving around me. I was advised to wait at the 3rd window for my food but now was wondering what to do. I backed up to the 2nd window and was seemingly not noticed. I pulled forward again and after much too long of a wait was finally given my food. I have to assume that the people in front of me pulled around for their food and the lady behind me did the same or had only ordered a drink. Either way, it was strange. The food was the same as always...cold and...

The beef patties were barely cooked, the buns were hard and dry, the strawberry banana smoothie was not cold and smelled as if it were expired pass storage shelf life, and the fountain drinks were extremely watered down without any carbonation, my nephew's happy meal didn't have any toy or chicken nuggets which should of been in a chicken nugget happy meal, the apple slices in my nephew's happy meal was spoiled and the chocolate milk was way pas expired to the point it had curdled.....when i took my 6 year old nephew in to use the restroom while having yo wait for our food (which took almost 90 minutes) there was a guy shooting up drugs sitting on the hand washing sinks!!!!! A CHILD SHOULD NEVER BE SUBJETED TO SEEING A GUY SHOOTING UP DRUGS SITTING ON THE HAND WASHING SINKS IN A PUBLIC BATHROOM IN A FAST FOOD FACILITY THAT BY HEALTH CODE AND REGULATION NEEDS TO BE A SANITARY FACILITY AND THAT IS IN NO WAY SANITARY.......this McDonald's needs a serious...