A racist encounter followed by a fraudulent charge on my credit card let me leave this review.
I went to this bar with a couple of my friends before our movie. Context: one of my friend and I just got our driver license replaced and have the temporary DL. I went to get a drink at the bar with my temp ID and the bartender told me that they don’t accept the temp ID and refused to let me buy a drink. My friend, who is a White man, literally got a drink using his temp ID right before me with no problem. I guess as an Asian woman, I look suspicious and untrustworthy? I told the bartender that the guy in front of me just got a drink with his temp ID, and he gave me a face and reluctantly poured me a drink. If this is the only thing happened, I would not leave a review because this is nothing new to me and doesn’t worth me to make a big deal about it. Then 5 days later, I checked my credit card statement, and found out the bartender has added a 2 dollars tip from my original payment that I have agreed to pay. I guess he believed he deserved more tip from our encounter.
I called the manager afterward, and after I told him this fraudulent charge (without telling him the racist encounter), he told me that there is a 2 written on the tip line to justify (clearly the waiter wrote on it, because the total amount still shows $9, so I don’t know why it is not an obvious evidence that the bartender has altered the receipt, which is illegal), the manager said he could send me a picture of the receipt, and asked me if any of my friends have seen the receipt. Why would he ask me all these if he doesn’t believe me? Why would I bother going through this hassle to get $2 back if it is not what really happened? Why wouldn't he believe me when there is clear evidence in their possession in the first place?
After all this kind of treatment for $2, I finally told him how the bartender was discriminating against me, and refused to serve me in the first place. He then apologized and told me they don’t have any rules against temporary paper ID. In the end, he refunded me $2....
Read moreI have gone here for several months for the Testify show. Every time I am stunned at how slow and miserable the bartenders are. It has been every single time. When I say miserable... it is like they choose to come in miserable, angry and they move like they have no interest in being a bartender or serving drinks. I say this with some experience, I worked as a bartender and managed three in NYC for 15 years. Half the job is showing up with some care.
Every time no one knows how to order drinks here because the business is not making it clear. There ends up being this odd line in the middle of the bar even though the bar indicates a different vibe.
This last time, I decided to sit at the bar to see if the service is the result of the patrons or maybe the job is extra difficult. Lottie (sp) the MC of the event always does his best to remind people of the all the people who help put the show on. He went through the list... everyone got applause. He mentioned the bartenders... no applause. It was palpable. Why? Because they are yelling with their behavior that they don't want to be there.
Elliot the more seasoned bartender there... never smiled once, was aggressive and miserable. I have seen him there multiple times... this is not a one off. I'd gladly take his job for that one Wednesday a month. A little joy and multitasking would go a long way. He needs a...
Read moreWish I could’ve at least tried the food. We showed up before they switched over to the Bar O Fun at 6:45 with my kids only to be met with a “closed” sign. We asked someone at the ticket booth about it and we were told that there a private event that hosted when they opened at 4pm, which was never stated on any of their social media accounts or website, meaning they didn’t open to the public until 7pm. When asked for the full menu, the bar tender said just to open their website because they didn’t have any downstairs. So we looked online, figured out our order and went up to the same bar tender to order, only to be told that we shouldn’t even bother because by the time our food came out we’d be asked to leave as it would be adults only. It would’ve been nice that at least the person who told us about the restaurant opening at 7 that we would’ve been kicked out or that they posted it on their social...
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