Connor's Creamery — Restaurant in Austin

This is to the owners question, I can’t respond back to your response as easy than editing this review. I left an email as well before this review so you could possibly help me out as a customer feel appreciated an d heard. And and Also try to address the issue I’m sure other customers were dealing with. It was the mopac location, I would go back but after that incident I just felt like I was treated wrongly and it’s not the experience I’ve had when I went the first time.

I rarely leave bad reviews and it’s sad for this to be the second one I have ever left. I love soft serve ice cream and I thought I found the place. I’ve been 3 times and each time I visited I’ve always asked for my ice cream in a waffle cone. The last time I made a visit the lady at the register was having trouble with many things, she didn’t know how to use the register and we had to go inside the restaurant to use my card, it wasn’t an issue but she then forgot what I ordered and she messed up 3 times. After the 3rd time I just took it how it was. The first time she gave me the wrong flavor, the second time she put the waffle cone on top of the cup, when I had asked for it inside the waffle cone, she said that the way it comes but I know I can also order it inside the waffle cone, the 3rd time she just messed up on the flavors again. I wrote an email about this months ago, I usually write an email before I put a review hoping to get an apology, but I haven’t heard back since, I even wrote you guys on social media and still haven’t heard back. The customers ahead of us even had an issue with the lady at the counter. They said “we asked for our ice cream in the waffle cone and the lady just shrugged her shoulders and said something smart about it, like that’s how your going to get it. lol, my email I sent was also for constructive feedback so it could help your business. Hopefully this helps a little still for the future of your business, because I do feel like the soft serve is good, it is a bit pricey but in my opinion worth it. I would’ve been back if I felt like I was treated better, or even if it was a simple reply back when I had sent those emails and messages on...

We have wanted to try this for a while now; and finally had opportunity to. We were so disappointed. We got one chocolate swirl and a strawberry each with waffle cone. The best thing about was the cone. The “ice cream” was so gritty. Only way I could eat it was take small amount of “ice cream” with the cone. After few bites; we got up to tell the girl working the truck that it was really gritty, and tasted off. She said “oh ok, I may need to mix it more”. But, for $16 for two cones/cups I would have expected better quality. And, though she did apologize the service rating is only a 2 because once she even acknowledged there may be something wrong with mixture at least an offer of refund, discount on future purchase or something should have been offered. The atmosphere was nice as the location was at Garbos, with a nice patio, with clean tables.

10/6 like to update. But the company reach out to me and apologized and stated that the batch was not made correctly. And, they offered me a gift card to come try the creamery again. Thank you Connor’s Creamery for being responsive and willing to do something to...

Have you ever noticed how some of those fancy-schmancy ice cream shops advertise exotic flavors, and then you get it, and it only tastes like vanilla with a HINT of whatever they advertised??? (Come on. You know what I mean.) Well at Connor's Creamery, you get the real deal!!! FULL, RICH flavors: raspberry, banana, bubble gum, strawberry, chocolate, butter pecan, etc. There's no skimping on GREAT TASTE, and the ice cream is not hard at all. They call it CREAMERY for a reason.

Move over Jeni's. Move over Amy's. Connor's Creamery has you beat!

For now, they only have one location. It's outside Garbo's restaurant on the frontage road of North Mopac right off the northeast corner of Parmer and Mopac.

I hope Connor's will expand one day and then never skimp on the great QUALITY AND FLAVOR of their ice cream. Prices are competitive with the "others". They are smart to only have one location in these times...for now.

This ice cream brought me so-much-HAPPINESS! I thought I would lose my mind! I would eat Conner's Ice Cream everyday if the pounds would stay off.

GO THERE! See what you have...