Dutch Bros Coffee — Restaurant in Austin

Someone needs to change the trash can outside the walk-up window. Whew, it smells like someone's been using it to drop dookie overnight and it's just sitting in there. Really bad.

I get that their "culture/vibe" is hanging out the window into your car asking you about your life, but the baristas should be better about reading body language and understanding when folks aren't in the mood and just want their coffee.

Same goes for their "in your face" tip requests to catch you off guard. If baristas want to give customers the opportunity to tip, fine, do what every other business does and give the customer a screen to let them select the tip choice they want - don't give people whiplash with the "radical dude, let's boogie" then immediately "HOW MUCH WOULD YOU LIKE TO TIP WE HAVE $1, $2, or $3!" Super uncomfortable, especially when you have to wait quite a while for your drink.

The actual beverages are tasty, but the weekend lines are not worth the wait...

I don't even know what to say. We've been coming to this dutch bros for the last 10 months.They know our vehicles and dog. We drive 30min out of the way to get dutch bros before I work my night shift. We pulled up at 9:45PM (08/08/23) and they put a sign out blocking the drive thru, so we went to the walk up window. We drive 30min out of the way to get dutch bros before I work my night shift. We spend a lot at this specific location because it's the closest and we've always had good experiences (besides the times when they don't know how to work the double lanes). They CLOSE AT 10PM. I just want to cry😖 We've been going to dutch all over for a few years and have never experienced this (early morning or close to closing [not a fan of being super close to closing, but we leave tips to help]). I'm just confused as to why the closing time says 10pm but they closed at 9:45pm. And this review is just for...

Love love dutch bros! 100% better than Starbucks. I like that they have a lot of flavors to choose from.

However, I wished you could just order on the app instead of just using it to pay.

Also, I feel like they should stop with the constant window talking. If they see a customer isn't in the mood to talk they shouldn't try to start up a conversation.

I have really bad social anxiety and holding a conversation with anyone is hard. Sometimes I'm purposely on my phone just so they won't talk to me but they don't get the memo :( and the conversation (if you would even call it that) is extremely awkward. And if I don't talk to them it just makes...