Had recently had some issues with my gorgeous but also fairly new (received it in April from New York) upgraded engagement ring. Unfortunately the jeweler in New York who had made it was not going to be able to do any repairs on it, so I was on my own to find a jeweler locally here to do the repair work. Had had some fairly recently not great experiences with local jewelers in the area so was searching for a new and trustworthy and reputable jeweler to help. (A lovely man I had previously taken everything to for repairs finally well-deservedly retired so was no longer able to help). Had read many many lengthy and detailed rave reviews about this business and the focus always seemed to come back to their wonderful staff and their above and beyond amazing customer service. Am usually not one to go by reviews and like to usually explore and find great businesses (and sometimes not so great ones) in person by trial and error. But after all the wonderful reviews, I did decide to give them a try. From minute go after just walking into their shop, their warmth and friendliness and enthusiasm and willingness to help was like physically palpable. It was so refreshing and lovely and put me instantly at ease. Tahir and his lovely nephew instantly felt like old friends. Tahir was so lovely to gush over my ring, saying how lovely he thought it was. This was very sweet of him as it was a piece made by another jeweler and not by him, so he easily could have considered that competition and not said anything at all. This made me see that he respects the work of other craftsmen in his industry, which is really great. He said it was an honor to be working on my ring and an honor for me to trust him to do so, instead of what usually happens with other jewelers (which is being made to feel like it’s nothing but a chore to work on the piece for me). I also had an eternity ring that a little diamond had fallen out of and he happily agreed to work on that too and replace the missing stone. Gave a timeline for when the pieces may be done which was beyond reasonable. True to their word, I got a call within the timeline letting me know the work was done. Went to collect them tonight and Tahir himself welcomed me in like an old friend again lol and then got the rings and went over all that he had done to them. They had also cleaned them both beautifully, and the fireworks from them are just so distracting it’s hilarious! Just immaculate work and they both look and feel safe and secure and just wonderful. Huge peace of mind for me knowing that they are strong and much more sturdy now. It’s a great feeling of relief. And Although he was there by himself tonight, Tahir took the time to make sure I was very happy with the rings and most importantly with the customer service. He even had me try them on in front of him so he could see them on and be sure all was well and I was happy. Well to say I was happy is just an understatement!!! I am thrilled! What I am MOST thrilled about though is I know now that I have found my FOREVER jeweler! Cannot say enough wonderful things about them. Also- this is a family owned private business which is even more special to me as I always prefer those to chain businesses. (My husband has his own business and I do florals on the side as a small business of my own (for my day job I am a nurse of many many years lol) so small businesses are very near and dear to us and we support them whenever we can!) Please please please go see these lovely folks for all of your jewelry needs! You will be so happy that you did! (Oh by the way- don’t even get me started on the items they have for SALE in the store- they are just gorgeous and it’s a gigantic selection! It took all the willpower I had to scram without buying a new piece lol. They also do full on made from scratch custom pieces if that is what you need!) I think a ruby piece of some kind will be next for me lol! Thank you again so much Tahir! All the best to you and to your...
Read moreCasavante by Titan Jeweler - A Hidden Gem in Austin
I recently had the pleasure of shopping at Casavante by Titan Jeweler in Austin, and I can confidently say I’ve found my go-to jeweler. I was on the hunt for an anniversary present for my wife, and after my jeweler from Houston retired, I was looking for a new place that could provide the same level of service and quality I was accustomed to. I’m so glad I walked into Casavante, where I met TK and Valerie, two of the most helpful and knowledgeable people in the business.
From the moment I stepped in, I felt like I was in the right hands. TK took the time to listen to my vision for the gift, and in no time, he was able to put together a custom piece that was beyond my expectations. He found the perfect center stone to pair with my wife’s old setting, which she had worn for years. What impressed me even more was the fact that he was able to get everything done in just three days—what would have taken most jewelers weeks. The attention to detail and care that went into the creation of the piece was incredible.
My wife absolutely loved the anniversary gift, and it was all thanks to TK and Valerie’s expertise. Not only did they help me find the perfect piece, but they also worked with my budget to ensure I got the most value for my money. I felt confident throughout the entire process, knowing I could rely on them for guidance.
I’m happy to say that I’ve finally found my new jeweler in Austin, and I’ll be recommending TK to my closest friends. He’s earned both my business and my friendship. I know I can count on him or Valerie for any future jewelry purchases, whether it’s a special occasion or a thoughtful gift for a loved one. If you’re in the Austin area and looking for exceptional jewelry and customer service, don’t hesitate to visit Casavante by Titan Jeweler—you won’t be...
Read moreMy husband and I recently had the most incredible experience at Casavante, and I couldn’t be more thrilled to write this glowing review. From the moment we walked into the store, we knew we were in the hands of true professionals, and this is entirely thanks to the owner, Tahir Khan.
Tahir’s professionalism, extensive knowledge, and unmatched patience were immediately apparent. We were in the market for a new set of diamond earrings, and he made the entire process not only seamless but genuinely enjoyable. Tahir took the time to walk us through every detail, explaining the intricate nuances of diamond quality, cut, clarity, and craftsmanship. His ability to break down complex information in such a clear and approachable way left us feeling confident in our purchase.
What stood out even more was the way Tahir showcases the jewelry. Each piece was presented so beautifully and thoughtfully, with an eye for detail that underscored the quality and artistry of his collection. The earrings we purchased are nothing short of stunning, and they feel even more special knowing the care and expertise that went into selecting them.
My husband and I have decided that all of our future jewelry purchases will be through Casavante. The trust we have in Tahir and his team is unparalleled, and we know we’re not just buying jewelry—we’re investing in pieces with a story, guided by someone who truly cares about his craft and his clients.
Thank you, Tahir, for your patience, knowledge, and remarkable service. We look forward to returning soon and highly recommend Casavante to anyone seeking an extraordinary...
Read more