Smoothies Paradise — Restaurant in Austin

Very very extremely rude staff

3 ladies there and they were all rude especially the one that looked like the manager

I asked for a taste of the ice cream flavors next thing one walks up to me to rudely tell me they were out of spoons even when I could clearly see spoons

She then goes to tell the manager something about me requesting for more tasting and they burst out laughing loudly

I then ask the manager if there’s a limit to how many flavors I can taste & she said 3 and I asked her why they didn’t mention it rather than treat me with so much disrespect and ridicule. She simply ignored me and didn’t apologize

I come here everytime I’m at the mall- most times it’s a gentle man that attends to me and he’s always patient but I will never...

Had a terrible experience at this place today. My kid’s chocolate milkshake clearly tasted like banana (I suppose they haven’t cleaned their juicing jar properly) and when I brought this up to them, the lady at the front desk offered to replace it. I was okay with a replacement since the milkshake was definitely weird and my kid clearly did not want to drink the one on hand. Immediately another lady walked in from the kitchen, tasted the milkshake and rudely said there was no banana in it and tried to hand over the shake back to me. I asked them to keep their drink and walked away because I was definitely not going to take it back after she tasted the drink. Absolutely disgusted with the customer service and never...

I wanted to try two flavors before I purchase an ice cream. I first tried one, and then I asked if I can try another flavor, but she said they can only let customers try one flavor. But she did let my friend try two flavors without denying him. This is either racial or sexist discrimination, or both, and shouldn’t be part of their business practice. Plus, how do they expect a customer to make a decision based on a single flavor sample? There’s no option for comparison!

Will definitely stop giving my business to this...